Patient Services Specialist
3 months ago
**FYidoctors** is seeking a **Full Time** Patient Services Specialist on a **Permanent** basis at our practice in **Regina, Grasslands location.**
The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, pre and post testing of all patients, contact lens fits, ordering and mail.
This team member will work a schedule of 40hours per week, Tuesdays through Saturdays. Starting wage is $16.00
***How You’ll Benefit**
- Comprehensive rewards package
- Competitive wages and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture where collaboration is fostered
- Ongoing training and development opportunities
**Responsibilities**
- Administering pre-testing services such as retinal digital imaging
- Customer service activities including appointment bookings, prescription printouts, and billing and payments
- Office administrative tasks including processing mail, filing, and faxing
- Assistance with retail of eyewear products
- Passionate about customer experience; a great communicator who can provide exceptional patient care
- Committed to excelling as a member of a high performing team
- Able to multi-task in a fast-paced environment
- Good computer knowledge, including Microsoft Office suite
- Previous experience or knowledge of routine eye care an asset
***About Us**
FYidoctors is an exciting entrepreneurial company that started as a small group of 30 optometrists. In just 12 years we have grown to more than 3,000 employees with more than 265 locations across the country. Today, as Canada’s fastest growing eye care provider and winner of Canada’s Best Managed Companies, our team of respected leaders from provincial and national optometric associations bring experience, dedication, and a commitment to the values that have long been associated with optometry.
From our lab to our practices to our home office, we are committed to enhancing the lives of our patients and maintaining a positive, supportive environment where all our people can thrive and grow professionally and personally. Together, we proudly stand for the strength of the optometric profession and the preservation of patient care.
***How to Apply**
**Skills**: Preferred
- Communication - Verbal
**Behaviors**: Preferred
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
**Motivations**: Preferred
- Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Self-Starter: Inspired to perform without outside help
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