Salesforce Administrator

2 months ago


Québec, Canada Tarkett Full time

As Junior Salesforce Administrator, you’ll play a vital role at Tarkett Sports. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us; therefore, the Junior Salesforce Administrator should enjoy all aspects of user management including support tickets and designing solutions with user satisfaction a priority.

We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Junior Salesforce Administrator should be comfortable liaising with users, working as part of a larger team with varied goals and enjoy learning new business processes to translate them into technical solutions.

**Responsibilities**:
This is a varied business facing role, with the following responsibilities:

- User and license management including new user setup/deactivation, roles, profiles, permissions, public groups
- User support tickets
- Identify and gather requirements from users and stakeholders
- Salesforce configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards, and reports
- Perform Data migration for a large amount of data using Data loader, Workbench.
- Configure Objects, fields, relationships, users, workflows, schema, and the security model based on the design
- Work with Dynamic Apex to access sObjects and Field information, visualforce components, and execute SOQL, SOSL, and DML queries.

Qualifications and Background
- Salesforce product knowledge and 1+ years hands-on administration experience with Sales Cloud or Service Cloud
- Trailhead Badges/Super Badges
- Certified Salesforce Administrator
- Bachelor’s or professional qualification
- Any other Salesforce certifications such as Developer 1 would be an asset
- Knowledge of lightning component and/or Field Service Lightning, Salesforce Experience Cloud, and Pardot an asset

Knowledge, Skills, and Abilities
- A proactive attitude to platform enhancements
- A desire to implement best practice solutions
- Available and responsive to questions
- Excellent relationship-building skills and ability to liaise with stakeholders
- Gathering requirements and proposing technical solutions
- Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
- Experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports
- Demonstrates enthusiasm towards continued personal/professional development
- Demonstrates enthusiasm for the Salesforce environment
- Bilingual with fluent written and spoken English to support end users outside of Quebec

What We Offer- A commitment that Safety is #1- Competitive benefits, pay, and retirement plan options- Career growth, stability, and flexible work arrangements.

Responsible Manufacturing - Protecting Our Planet for the Future- We utilize renewable energy and a closed loop recycled water process.- We are committed to reducing greenhouse emissions and water consumption.- We are the only flooring company recognized by the Asthma and Allergy foundation.

Who we are:
With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites. Offering a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks. The Group serves customers in more than 100 countries across the globe.

Committed to change the game with circular economy and to reducing its carbon footprint, the Group has implemented an eco-innovation strategy based on Cradle to Cradle® principles, fully aligned with its Tarkett Human-Conscious Design® approach.

Tarkett is listed on Euronext (Compartment B, ISIN FR0004188670, ticker: TKTT).
- Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best._



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