Resident Building Manager

5 days ago

Vancouver, Canada Wesgroup Properties Full time

**Disclaimer**: The estimated salary range provided by Indeed is not reflective of the actual salary. Wesgroup Properties offers a highly competitive salary and total compensation package. Details of the total compensation package, including salary, will be discussed during the confidential phone interview portion of our screening.

Wesgroup Properties started as a family business in British Columbia more than 60 years ago and today is one of Western Canada’s largest private real estate companies with a diversified portfolio spanning across residential and commercial real estate. Wesgroup owns and manages over 3.2 million square feet of commercial and multi-family real estate and has built more than 7,000 homes in 100 communities. With the active projects in our development pipeline, the portfolio will grow to over 7 million square feet over the next six years. Our operations are vertically integrated, encompassing land acquisition, construction, finance, design, marketing, sales, leasing, and property management. We have a long history of looking forward and we are dedicated to conducting business in line with our values of adaptability, accountability, relationships, and observing The Golden Rule without fail.

Wesgroup is looking for an experienced Resident Building Manager and Assistant Resident Building Manager, to manage a new 294 high-rise rental building located at Brewery District (Sapperton Skytrain Station).

**Key Accountabilities**:

- Enforces the provisions of the Residential Tenancy Act;
- Collect, deposit, and record all rents and arrears
- Oversees & manages deficiencies within the new building in New Westminster.
- Responds to resident inquiries in a timely and professional manner;
- Supervises the building, including common areas, to ensure the security and safety of all residents, employees and visitors;
- Prepares vacant suites for new Residents by completing necessary repairs, upgrades and/or cleaning and painting in a timely manner;
- Facilitates credit and reference checks for prospective Residents via Yuhu’s leasing portal;
- Schedule and facilitate move-in and move-out inspections for each Resident;
- Issues breach letters to tenants, serves eviction notices, files for and attends arbitration hearings
- Manages all building maintenance requirements to the highest standards; this includes supervision of on-site staff and contractors, and maintains good record keeping of work performed, as well as conducts minor repairs and painting as necessary;
- Oversees the Building Emergency Response Plan and conducts monthly tests of emergency generators and fire alarm systems;
- Responds to after hour emergencies by contacting trades as necessary
- Organizes elevator and amenity room booking with tenants and conducts inspections of the areas before and after to ensure they are not damaged
- Assist in providing vacation relief coverage for Building Managers of other buildings that are part of the residential rental portfolio.
- Regularly conducts building inspections and makes recommendations for preventative maintenance;
- Notifies Management Team concerning need for major repairs;
- Keeps proper books and accounts for the Building as per accounting requirements, as well as attends to the collection and safe deposit of all rent monies and other amounts receivable from Residents;
- Prepare detailed incident reports related to accidents, damage to the property, altercations, or theft;
- Maintains an inventory of all supplies received and used;
- Programming suite entry fobs, enterphone system, and safekeeping of building access devices;
- Performs any other duties and responsibilities as assigned;
**Qualifications, Knowledge & Experience**:

- Minimum of 2 years of related experience;
- Strong communication and people skills
- Experience in working with Yardi and Yuhu is a plus
- Strong working knowledge of the Residential Tenancy Act;
- Excellent customer service skills;
- Experience conducting minor maintenance;
- Experience assisting a full building lease-up is a plus;
- Strong organizational and planning skills;
- Attention to detail;
- Bookkeeping or other related administrative experience;
- Ability to maintain a professional appearance.
- Ability to be flexible and self-motivated and to take initiative;
- Ability to work independently and in a team environment where mutual support is essential;
- Ability to respect confidentiality of information;
- Strong communication skills in English. This includes both written and verbal communication;
- Ability to work a varied schedule including evenings and weekends;
**What We Offer**:

- A fun and inclusive culture supported by an employee-led Culture Committee with sponsorship from the President, providing you with opportunities to participate in group workouts, team sports, company-wide social events or celebrations, and other great initiatives.
- The Wesgroup Store, stocked with amazing name-brand apparel and items to purchase using points

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