Desktop Level

5 months ago

Kanata, Canada Impel Integrated Tech Services Full time

**Hiring Desktop Support Level - I Tech (1 Year Long Project)**

**Schedule**:

- Mon - Fri
- 08:00 AM - 04:00 PM

**Location**:

- Kanata ON K2v 1B8

**Scope of Work Requirements**:

- Manage IMAC and desk side support services.
- Manage hard and soft break fix services for laptops and desktops.
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
- Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Manage Desktop Devices (hardware and software) incidents through to resolution.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
- Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

**Requirements**:

- Knowledge and experience on windows 7 OS
- Good to have - knowledge in AD and smart hands and feet support.
- Good to have - knowledge and experience of supporting MAC devices and tablets
- Experience with Service management tool - ex - Service now
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
- Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Pay: $25.00-$28.00 per hour

Expected hours: 40 per week

**Education**:

- Bachelor's Degree (preferred)

Work Location: On the road

  • IT Helpdesk Technician

    5 months ago

    Kanata, Canada Storagepipe Full time

    **Primary Responsibilities**: - Triaging tickets according to the identified issue and severity. - Supporting a full portfolio of managed service products. - Gathering information from our customers to create service tickets. - Working to assess level-1 service tickets and identify solutions while communicating effectively with the customer. - Clearly...

  • Educational Assistant

    5 months ago

    Kanata, Canada IHealthOX Full time

    Salary: TBD - Educational Assistant - ABA Social Emotional Learning Programs - Company: iHealthOX - At iHealthOX, we strive to provide comprehensive mental health care to our diverse clientele, addressing unique needs with personalized approaches. We're currently seeking a dedicated and patient Educational Assistant to support our ABA (Applied Behavioral...

  • Educational Assistant

    5 months ago

    Kanata, Canada IHealthOX Full time

    Educational Assistant - ABA Social Emotional Learning Programs - Company: iHealthOX - At iHealthOX, we strive to provide comprehensive mental health care to our diverse clientele, addressing unique needs with personalized approaches. We're currently seeking a dedicated and patient Educational Assistant to support our ABA (Applied Behavioral Analysis) Social...

  • Finance Controller

    5 months ago

    Kanata, Canada Aero HygenX Full time

    Reporting To: CEO Department: Finance and Administration Location: Ottawa Compensation: TBD depending on qualifications **Job Summary** **Role and Responsibilities** - Full cycle accounting functions typical of a mature startup company. - Performance of month end/year end functions, such as preparation of financial statements, working papers, accruals &...

  • Automotive Detailer

    5 months ago

    Kanata, Canada Enterprise Holdings Full time

    Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays **$18.05 / hour** and is located at **2450 PALLADIUM DR STITTSVILLE, ON K2V 1E2.** We offer: - Paid time off - Employee discount - Retirement savings plan - Extended Health Benefits (Medical, Prescription Drug, Dental and...

  • Enterprise Monitoring Specialist

    5 months ago

    Kanata, Canada PureLogic IT Solutions Full time

    Salary: TBD _ **Responsibilities** - Support engineering and administrative work associated with enterprise monitoring tools and capabilities for our clients. - Maintain knowledge of current and emerging developments and trends in the assigned area(s) of responsibility, assess the impact, and collaborate with senior management and clients to incorporate...

  • Automotive Detailer

    4 weeks ago

    Kanata, Canada Enterprise Mobility Full time

    **Overview**: Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays **$18.50 / hour** and is located at **2450 PALLADIUM DR STITTSVILLE, ON K2V 1E2.** We offer: - Paid time off - Consistent full time 40 hour per week schedule - Employee discount - Retirement savings plan -...

  • Automotive Detailer

    3 weeks ago

    kanata, Canada Enterprise Mobility Full time

    OverviewEnterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer.  This position pays $18.50 / hour and is located at 2450 PALLADIUM DR STITTSVILLE, ON K2V 1E2. We offer:Paid time offConsistent full time 40 hour per week schedule Employee discountRetirement savings plan Health InsuranceLife...

  • Automotive Detailer

    4 weeks ago

    Kanata, Canada Enterprise Mobility Full time

    OverviewEnterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer.  This position pays $18.50 / hour and is located at 2450 PALLADIUM DR STITTSVILLE, ON K2V 1E2. We offer:Paid time offConsistent full time 40 hour per week schedule Employee discountRetirement savings plan Health InsuranceLife...

  • Automotive Detailer

    2 weeks ago

    Kanata, Ontario, K0A, Ottawa region, Canada Enterprise Holdings Full time

    Must be at least 18 years oldMust have a valid Ontario G or G2 driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related conviction on driving record in the past 5 yearsMust be authorized to work in Canada and not require work authorization sponsorship by our company...