Laboratory Manager

3 months ago

Bécancour QC, Canada SGS Full time

**Company Description**
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

The Laboratory Manager shall be directly responsible for one or more SGS work groups in various sites, in addition to other duties assigned by the Regional Manager. The overall purpose is to ensure the Laboratory Manager works closely with coordinators and technicians so that all operations under his/her leadership perform at optimum levels in terms of workplace safety, environment and quality. Each work site shall provide added value to the Company’s business activities by achieving specific financial results and strategic value. The list of responsibilities and expectations regarding the different areas of focus is found below.

**Responsibilities**:

- Safety
- Understand, communicate, and meet workplace health, safety and environment (HSE) objectives set out by SGS.
- Ensure systems, processes and behaviours are in place to achieve expected HSE performance levels.
- Carry out monthly HSE audits along with coordinators and lab personnel, identify gaps and track actions closure.
- Manage regular safety group meetings and ensure actions closure/progress.
- Ensure Behaviour Based Safety program is deployed and utilized daily among coordinators and lab personnel: Behavior Based Observations (BBOs - coordinators to lab personnel and lab personnel to lab personnel, i.e. peer to peer), Field Level Risk Assessments (FLRAs), Check Status, Near Miss recording, Hazards/Risk and Unsafe Acts/Conditions identification, and other BBS tools.
- Lead investigations and root cause analysis with support of coordinators and lab personnel following unplanned events (safety or operational incidents, near misses, customer claims).
- Develops with the coordinators a Lessons Learned following an incident or a significant near miss.
- Meet monthly objectives set out in Balanced Scorecard (BSC).
- Operations
- Understand, communicate, and meet operational performance objectives and ensure they are well understood.
- Provide support to the coordinators and lab personnel for performance and operation issues.
- Work closely with the coordinators/lab personnel to identify improvements and participate in their implementation.
- Develop appropriate work schedules.
- Review and approve timesheets.
- Coordinate external analysis.
- Establish and maintain a preventive maintenance plan for laboratory equipment and monitor performance and repairs.
- Ensure laboratory personnel monitor and maintain established analytical methods.
- Understand and support LIMS/G6 system in place. Integrate new systems as required.
- Prepare and support internal SGS operating procedures.
- Champion various Continuous Improvements projects (5S, Kaizens, Process improvements, Waste Reduction projects,) and actively participate as required.
- Ensure OGC Core audits are carried out and entered (Laboratory File Reviews, Site Audit - HSE, Site Audit - Laboratory Operations, Site Audit - Sample Storage & Management) on a monthly and yearly basis, as required.
- Meet monthly objectives set out in Balanced Scorecard (BSC).
- Quality
- Ensure laboratory personnel monitor and maintain the SGS quality system in place (ISO).
- Periodically review operation files and key quality data such as controls and calibrations.
- Enter information and assist in the development of efficient corrective actions or deficiency log data.
- Prepare and monitor internal management of change (MOC).
- Monitor and enter data into SGS monitoring systems (such as Lab Excellence KPI).
- Ensure training provided is consistent with SGS and clients’ best practices including document review and employee participation in the qualification process.
- Work in accordance to the highest ethical standards and SGS’s Code of Integrity.
- Meet monthly objectives set out in Balanced Scorecard (BSC).

**Qualifications**
- Education: Knowledge in analytical chemistry and laboratory operations. Bachelor’s degree in Chemistry is an asset.
- Member of a professional chemists order would be an asset.
- Experience: minimum 5 years of management/leadership experience in the Oil, Gas and Chemicals industry, or in a related industry
- Bilingual English/French
- Ability to motivate teams to meet specific goals.
- Ability to coordinate several activities at once.
- Ability to establish and implement pragmatic action plans from current strategies.
- Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
- Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
- Demonstrates excellent verbal and written communication skills including grammar and composition (English and French).
- Ability t

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