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Organizational Change Management Analyst
4 months ago
From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you’ll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.
In return, we’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.
**About the role**
We’re looking for an Organizational Change Management Analyst to join our team
As an Organizational Change Management Analyst, your work will have a big impact on deployment of new technology projects and continuous improvement within the organization. You will make a concrete contribution to the development and deployment of our innovative technology adoption strategies. You will play a key role in ensuring that employees have a simple and positive experience when changing technology. You will work with project teams, operational teams, and multiple stakeholders within the organization.
**This is a full-time position available in our Montreal or St. John’s locations.**
**What you’ll do here**:
- Support project managers for the organizational change management with an IT focus on end-user experience.
- Collaborate with HR, Facilities, IT & Corporate Communications and various IT teams.
- Take charge of OCM activities using the established methodology.
- Stakeholders and impacts analysis;
- Change management strategy;
- Communication plans, documentation and training;
- Communications creation and review process;
- User Satisfaction Surveys;
- Provide users with the preparation and support they need to experience change successfully.
- Support operational efficiency by providing a clear and simple user experience throughout the project lifecycle.
- Plan communications or awareness campaigns with sponsors to help users better understand why we are making these changes and help adoption.
- Offer and facilitate coaching, support, and reinforcement activities to help identified champions take over following the deployments.
- Work on the integration and transfer to the operations of the solutions, ensuring handover to business units.
**Qualifications**:
**What you bring to the table**
- 5-8 years of experience with operational change management required (Prosci or other Change Management certification an asset)
- You have an interest in technology and can easily work and collaborate with technical teams.
- You forge strong relationships with internal stakeholders and can work with all levels from individual contributor to executive, and from different areas of the business.
- You have excellent written and verbal communication skills.
- You can work on multiple projects and quickly adjust in a rapid changing environment.
- Experience with Visio and workflow diagramming
- Experience in end-user content development (documentation, training, presentations, etc.)
- Experience in user-journey mapping an asset.
- Bilingual (French and English) required.
**Join our team and make a difference**
LI-Prof
LI-Hybrid
**What we offer**
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
**We are an equal opportunity employer**
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
