Shop Technical Support

4 weeks ago


Edmonton, Canada Applied Industrial Technologies Full time

**Specific Responsibilities**:

- Coordinate reporting efforts, failure analysis, standards, and drawings, as well as other technical requirements of industrial repairs and fabricated components with Technical Services department.
- Work directly with Technical Sales Representatives to support customer focused sales inquiries.
- Evaluate quote requests including BOM’s, specifications, drawings, delivery needs, test plans and general requirements.
- Develop and submit proposals for quotation, test plans and deliveries that may include the full scope of proposal or specialized portions within corporate standards and quality procedures.
- Continuously improve existing quality program and implement company quality control manual, develop product specific quality plans as well as Inspection and Test Plans (ITP) for shop use.
- Develop technical documentation that supports the Applied Industrial Technologies repair and manufacturing process specific to incoming orders and customer requests.
- Establish and maintain strong working relationships with manufacturers and customers.
- Assess product improvement recommendations and initiate required internal change.
- Develop expertise relevant to the shop processes in order to support peers and colleagues.
- Generate work instructions for shop processes necessary to support the Applied Industrial Technologies customer base and repair requirements.

**Preference will be given to individuals with the following qualifications**:

- Engineering Degree or Diploma, or related technical experience in a shop environment
- Experience working in a rotating equipment maintenance, repair or fabrication environment an asset
- General understanding of steel components, properties and related welding and machining procedures.
- Service orientated with exposure to quality assurance and quality control.
- Proficient with computers including Microsoft Office and ERP software (SAP preferred).
- Ability to prioritize and number of tasks and complete a variety of work assignments within structured deadlines.
- Extremely high level of attention to detail and strong root cause analysis skill.
- Ability to use both written and verbal skills to effectively communicate technical information.

You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. Here is just some of what we have to offer:

- Competitive compensation and bonus opportunities
- Health, vision, and dental coverage, RRSP w/ company match
- Paid vacation, sick time, and company holidays
- Tuition reimbursement and opportunities for development
- Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.



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