Shop Forman

Acting as the Senior Technician, the Shop Foreman is responsible for the effective supervision of service department staff to ensure that quality standards and productivity requirements are met. Responsibilities will include the training of staff members in service methods, safety, policies and procedures, as well as the identification and correction of potential work problems and health and safety issues. In the course of his/her duties, the Shop Foreman will prepare a range of reports and hold responsibilities for the effective budgeting in his/her area. Through the effective management of targets, goals and service efficiencies, the Shop Foreman will ensure the ongoing success of the shop floor. He or she will act in the capacity of Service Technician as necessary.

**Role Duties**
- Supervise the activities of service department shop workers.
- Instruct subordinates on service best practices.
- Maintain and distribute up-to-date service requirement information to subordinates.
- Ensure quality of workmanship through verification of services.
- Ensure completion of shop maintenance and repair work.
- Advise mechanics of work that must be completed.
- Provide coaching and mentoring to all subordinate staff.
- Ensure compliance with company standards for cost control, waste reduction, quality, safety, and complete and on-time delivery.
- Identify, investigate, correct and document potential environmental and safety problems.
- Establish methods to meet work schedules and coordinate work activities with other units.
- Resolve work problems and recommend measures to improve productivity and product quality.
- Provide information for production plans to ensure that production objectives are met.
- Requisition materials and supplies.
- Train staff in job duties, safety procedures and company policy.
- Recommend personnel actions such as hiring and promotions.
- Maintain an up-to-date knowledge of service technology and techniques.
- Prepare production and other reports and develop and manage operating budget for area of responsibility.
- Act as a Service Technician as necessary.
- Other duties as required.

**Role Requirements**
- Journeyman HD technician certificate with valid CVIP (or willing to obtain with company assistance).
- Minimum 10 years' experience in a related field.
- Minimum of 3 years' supervisory experience with demonstrated motivating, training, appraising and general supervisory skills.
- Completion of college/vocational or technical training.
- Possess a valid driver's license, Class 3/1 preferred.
- Proven mechanical abilities.
- Ability to work independently in a busy environment.
- Experience with routine maintenance operations.
- Leadership ability and team building skills to effectively supervise professional and non-professional staff required.
- Able to effectively communicate both verbally and in writing.
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.
- High level of proficiency with Microsoft Office productivity suite.
- Able to find new methods and principles and ability to incorporate them into existing practices as needed.
- High degree of resourcefulness, flexibility, and adaptability.
- Must have the ability to plan, organize, develop, implement and interpret the programs, goals, objectives, policies, procedures, etc.
- Strong negotiation and prioritization skills.
- Must be able to push, pull and move equipment and/or supplies in excess of 50 pounds.

**Job Types**: Full-time, Permanent

**Salary**: $44.00-$46.00 per hour

**Benefits**:

- RRSP match

Schedule:

- 8 hour shift
- Overtime

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)