Business Analyst, Tlo Transformation Delivery

1 month ago

Vancouver, Canada PHSA Full time

**Business Analyst, TLO Transformation Delivery**

PHSA Corporate

Vancouver, BC

Are you passionate about making a difference in the healthcare system and driving innovation? If so, we want you to join us at the Transformation Leadership Office at PHSA, where we manage complex projects and support the strategic enhancements of healthcare services.

**About Us**

The Transformation Leadership Office supports the continuous evolution and improvement of healthcare and business services, ensuring PHSA remains at the forefront of innovation and quality. We work across PHSA and provincially on some of the most complex and most impactful challenges. We support leaders and teams to design the healthcare system of the future and then we work alongside them to deliver the change needed to realize this. Recent projects have included:

- Supporting the delivery of BC Cancer’s 10 Year Action Plan with the goal of reducing the incidence of cancer and improving cancer survival, cure rates and quality of life.
- Helping BC Mental Health and Substance Use Services to review current models of care at for those with substance use needs and identify opportunities to improve patient outcomes.
- Working alongside government partners to improve access to Emergency Department care in smaller communities across the province.
- Supporting the development of systematic and collaborative approaches to service planning within British Columbia.
- Supporting the organization to address and eradicate Indigenous-specific racism and discrimination within our programs and settings as well as in our policies, procedures, training, recruiting and other practices.

**What you’ll do**
- Reporting to the Director/Manager or designate, the Business Analyst supports the strategic and operational decision-making process of the team. The Analyst is responsible for supporting corporate initiated projects, developing policies and procedures and representing the designated team on committees and other work groups. The role collaborates with various stakeholders to develop solutions for the business and provides strategic and comprehensive advisory services which assist in improving accuracy, completeness and validity of data as well as improving reporting compliance. The Analyst contributes to creating a strong team environment by fostering trust and mutual respect, and supporting open dialogue on issues that allow for the optimization of projects and strategic goals. The role also supports the organization’s efforts to continually improve on the high quality of service provided to various partners.
- Researches, identifies, develops, and recommends best business practices for the department’s initiatives which support the broader scope of the department’s vision and strategic goals.
- Gathers and analyzes information, anticipates and recognizes problems and opportunities, creates and evaluates alternatives, engages in continuous assessment and improvement to develop solutions, manages internal communications and makes appropriate recommendations regarding processes and planning.
- Facilitates implementation of business process changes, assists in the development of business cases and participates in special projects as required.
- Acts as a consultative partner by providing specialized expertise, analysis, and advice to internal and external stakeholders to support the organization’s goals and objectives efficiently and effectively.
- Works closely with stakeholders to review and develop processes, redesign end-to-end activities (current and future state), and drive project requirements.
- Proactively identifies opportunities for process improvement that could result in added value, operational efficiencies or cost efficiencies and resolves complex issues, and makes recommendations for new approaches to issue resolution.
- Provides structure and order to undefined problems and/or large-scale problems, making them easier to solve, and uses systemic thinking in devising solution options.

**What you bring**

Qualifications
- A level of education, training, and experience equivalent to a bachelor’s degree in business, Health Administration or a related discipline and a minimum of five (5) to seven (7) years of recent related experience, including experience in project/program management, and business case research and development, preferably in a large, multi-site healthcare environment
- Critical thinking and analysis of issues and ability to recommend solutions.
- Data collection, manipulation, and analysis.
- Knowledge and experience in project management, strategic planning, and project implementation.
- Strong verbal and written communication skills. Ability to communicate complex and technical ideas in simple language.
- Professional reporting and presentation skills.
- Ability to work under pressure and multi-task without supervision.
- Demonstrated administrative, organizational, work planning skills.

Skills & Knowledge
- Commitmen

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