Project Manager

5 months ago

Vancouver, Canada E-Comm 9-1-1 Full time

At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the communities we proudly serve.

E-Comm’s Transformation Group is seeking an experienced and client-centric **Project Manager** to join their team. As the Transformation Project Manager, you will collaborate and support internal departments on the planning, management, and delivery of strategic business projects and programs.

In addition to providing expertise in traditional project management for business projects, the Project Manager acts as a consultant to our business areas, helping them bring their ideas to life as well-defined initiatives aligned with our strategic direction. You may also enable organizational agility by coaching junior project leads and owning operational support functions.

**Your key responsibilities in this role will include**:

- Supporting project sponsors as project delivery consultant, recommending the most appropriate approach for project delivery, and the best delivery method for individual work streams
- Providing project sponsors with guidance on when and how to use waterfall and agile delivery frameworks
- Leading business case development with the focus on right sizing initiative scope, schedule, and budget to deliver stated business objectives within delivery constraints
- Developing governance models to enable efficient project communication and decision making
- Planning, prepping, and facilitating work stream, team, steering committee, and ad hoc meetings as needed to ‘run’ the project governance model
- Proactively identifying and mitigating risks
- Owning the development and management of project schedules and budgets, along with supporting project management artifacts like risk, issue, decision logs; change management approaches; and resource plans
- Measuring and reporting project status and health using appropriate project management tools and techniques
- Identifying and coordinating inter and intra work stream dependencies
- Working with vendors to develop standard tools and processes to support project delivery
- Working closely with our Technology Services Delivery team, engaging in technology vendor selection and onboarding; manage technology vendors for delivery of project-related activities
- Developing tools and processes needed for ongoing support of any new technical functional services introduced
- Developing and delivering change and communication management strategies
- Investing in the continuous improvement of Transformation Office tools, processes, and services

**What you will need**:

- Five or more years of project management experience
- Education, training, and experience collectively equivalent to a Master’s Degree in a Business, Computer Science, or technology-focused discipline
- Experience with a variety of project types (process redesign, technology implementation, policy change, vendor product selection, etc.)
- Strong expertise with MS Word, Excel, Visio, SharePoint, and PowerPoint
- Experience with Smartsheet (our project management solution)
- An understanding of various methodologies and frameworks like ITSM, SDLC, ITIL, change, quality, and Agile and waterfall methodologies

**What we offer**:

- Competitive salary - with the opportunity for increases
- Generous vacation plan
- Earned Time Off - eligibility to participate in our Accumulated Time-Off Program
- Excellent extended health and dental benefits
- Pension - we are members of the Municipal Pension Plan, a defined benefits fund
- Career development - we are supportive in developing your skills while pursuing your career at E-Comm

**Security Requirements**:
As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm.
The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is roughly 3 to 5 years.

E-Comm offers a competitive salary of between $100,484 and $118,787, coupled with excellent benefits. This position is based in Vancouver with the opportunity for hybrid working arrangements.

This role will remain open until filled.

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