Business Analyst, Tlo Transformation Delivery

4 months ago

Vancouver, Canada PHSA Full time

**Business Analyst, TLO Transformation Delivery**

PHSA Corporate

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director/Manager or designate, the Business Analyst supports the strategic and operational decision-making process of the team. The Analyst is responsible for supporting corporate initiated projects, managing audits, implementing new accounting standards, developing policies and procedures and representing the designated team on committees and other work groups. The role collaborates with various stakeholders to develop solutions for the business and provides strategic and comprehensive advisory services which assist in improving accuracy, completeness and validity of data as well as improving reporting compliance. The Analyst contributes to creating a strong team environment by fostering trust and mutual respect, and supporting open dialogue on issues that allow for the optimization of projects and strategic goals. The role also supports the organization’s efforts to continually improve on the high quality of service provided to various partners.

The Transformation Leadership Office supports the continuous evolution and improvement of healthcare and business services, ensuring PHSA remains at the forefront of innovation and quality. We work across PHSA and provincially on some of the most complex and most impactful challenges. We support leaders and teams to design the healthcare system of the future and then we work alongside them to deliver the change needed to realize this. Recent projects have included:

- Supporting the delivery of BC Cancer’s 10 Year Action Plan with the goal of reducing the incidence of cancer and improving cancer survival, cure rates and quality of life.
- Helping PHSA to review current models of care for those with substance use needs and identify opportunities to improve patient outcomes.
- Working alongside government partners to improve access to Emergency Department care in smaller communities across the province.
- Supporting the development of systematic and collaborative approaches to service planning within British Columbia.
- Supporting the organization to address individual and systemic Indigenous specific racism by helping to operationalize anti-Indigenous racism training for all staff and improving the complaints process and our organizational approach to learning from patient experience.

**What you’ll do**
- Acts as a consultative partner by providing specialized expertise, analysis and advice to internal and external stakeholders to support the organization’s goals and objectives efficiently and effectively. Works closely with leaders to review and develop processes, redesign end-to-end activities (current and future state), drive project requirements, develop implementation strategies and identify non-value added work.
- Leads the timely compilation of financial information and written variance analysis as required for internal and external stakeholders. Ensuring accuracy and reliability of these reports and analyses. This includes coordinating and completing accurate and timely financial information and reviewing, investigating, coordinating and collaborating with stakeholders and resolving issues arising from the analysis.
- Supports the goals and objectives of the team with interventions such as change initiatives, strategy and planning facilitation, process re-design, role clarification, and restructuring. This includes leading or participating in initiatives and projects related to operations by defining project scope, developing project plans, supporting the work of project team members, overseeing project implementation and evaluating results. Provides support to the organization in recognizing current patterns across the system and partnering to develop and implement strategies to improve organizational effectiveness.
- Proactively identifies opportunities for process improvement that could result in added value, operational efficiencies or cost efficiencies and resolves complex issues, and makes recommendations for new approaches to issue resolution.
- Leads and manages multiple projects within the designated area and across functions including developing and setting milestones, project timelines and project plans in response to broader organizational priorities.
- Provides structure and order to undefined problems and/or large scale problems, making them easier to solve, and uses systemic thinking in devising solution options.
- Researches, identifies, develops and recommends best business practices for the department’s initiatives which support the broader scope of the department’s vision and strategic goals.
- Gathers and analyzes info

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