Inside Sales/customer Service Manager

3 months ago


Etobicoke, Canada Brenlo Solid Wood Mouldings & Doors Full time

**Overview**

**Duties**:

- Lead and motivate the inside sales team to achieve sales targets and objectives.
- Develop and implement effective sales strategies to penetrate new markets and expand existing customer accounts.
- Oversee telemarketing efforts, ensuring high-quality outreach to prospective clients.
- Foster strong relationships with customers through excellent service and support.
- Analyze market trends and competitor activities to identify opportunities for growth.
- Collaborate with technical sales teams to provide comprehensive solutions to clients.
- Conduct regular training sessions to enhance the team's skills in technology sales and customer engagement.
- Monitor performance metrics and prepare reports on sales activities for senior management.

**Requirements**:

- Proven experience in inside sales management or a similar role, preferably in technology or technical sales.
- Strong communication skills in both English and Spanish, with the ability to engage effectively with diverse clients.
- Demonstrated success in business development and achieving sales goals.
- Experience in telemarketing and understanding of market dynamics.
- Excellent customer service skills with a focus on building long-term relationships.
- Ability to analyze data, identify trends, and make informed decisions based on market insights.
- Proficiency in using CRM software and other sales tools to enhance productivity.
- A proactive approach with strong organizational skills and attention to detail.

Join our team as an Inside Sales Manager where you can make a significant impact on our growth trajectory while working in a collaborative environment

**Job Types**: Full-time, Permanent

Pay: $80,000.00-$96,001.85 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Morning shift
- No weekends

**Experience**:

- Sales: 5 years (required)
- Inside sales: 5 years (required)
- Customer service: 5 years (required)

**Language**:

- English (required)

Work Location: In person



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