Inside Sales/customer Service Manager
3 months ago
**Overview**
**Duties**:
- Lead and motivate the inside sales team to achieve sales targets and objectives.
- Develop and implement effective sales strategies to penetrate new markets and expand existing customer accounts.
- Oversee telemarketing efforts, ensuring high-quality outreach to prospective clients.
- Foster strong relationships with customers through excellent service and support.
- Analyze market trends and competitor activities to identify opportunities for growth.
- Collaborate with technical sales teams to provide comprehensive solutions to clients.
- Conduct regular training sessions to enhance the team's skills in technology sales and customer engagement.
- Monitor performance metrics and prepare reports on sales activities for senior management.
**Requirements**:
- Proven experience in inside sales management or a similar role, preferably in technology or technical sales.
- Strong communication skills in both English and Spanish, with the ability to engage effectively with diverse clients.
- Demonstrated success in business development and achieving sales goals.
- Experience in telemarketing and understanding of market dynamics.
- Excellent customer service skills with a focus on building long-term relationships.
- Ability to analyze data, identify trends, and make informed decisions based on market insights.
- Proficiency in using CRM software and other sales tools to enhance productivity.
- A proactive approach with strong organizational skills and attention to detail.
Join our team as an Inside Sales Manager where you can make a significant impact on our growth trajectory while working in a collaborative environment
**Job Types**: Full-time, Permanent
Pay: $80,000.00-$96,001.85 per year
Additional pay:
- Bonus pay
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Morning shift
- No weekends
**Experience**:
- Sales: 5 years (required)
- Inside sales: 5 years (required)
- Customer service: 5 years (required)
**Language**:
- English (required)
Work Location: In person
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