Inside Sales Representative

4 weeks ago

Etobicoke, Canada NRG Home Services Full time

**Job Title**: Inside Sales Representative

**Company**: NRG Canada

**Employment Type**: Full-time (On-Site)

**Salary**: $18 per hour + commissions

**Schedule**:5 days a week fromMonday - Sunday: 9:00AM - 5:00PM, 11:00AM - 7:00PM, or 12:00 PM - 8:00 PM _(with flexibility of evenings and weekends)_

**Please note this is not a remote position**

**Company Overview**:
NRG Canada's among Canada's fastest-growing companies, dedicated to providing residential homeowners with cutting-edge Smart Home and HVAC products, along with 24/7 equipment protection. We are looking for a passionate and customer-centric individual to join our team as an _**Inside Sales Representative.**_

The **Inside Sales Representative/Appointment Setter** is responsible for generating leads and securing appointments for the sales team. This role involves making outbound calls, engaging with potential clients, qualifying leads, and scheduling meetings for the sales team to close deals. The position requires strong communication skills, a persuasive attitude, and the ability to build rapport with prospective customers over the phone.

**Key Responsibilities**:

- Generate and qualify leads through outbound calls to prospective clients.
- Schedule appointments for the sales team to meet with potential clients.
- Build and maintain strong relationships with potential customers.
- Accurately update and manage customer information in the CRM system.
- Follow up with leads to ensure successful appointment setting.
- Meet or exceed daily, weekly, and monthly appointment-setting goals.
- Provide feedback to the sales team on customer responses and objections.
- Assist in developing scripts and sales pitches for effective communication.

**Key Competencies**:

- Strong communication skills, both verbal and written.
- Ability to build rapport quickly with potential clients.
- Excellent organizational and time management skills.
- Persuasive and resilient, with the ability to handle rejection.
- Detail-oriented with strong problem-solving abilities.
- Ability to work independently as well as collaboratively within a team.
- Goal-oriented with a strong desire to achieve sales targets.

**Experience**:

- Completion of high school diploma or equivalent.
- At least 1 year of experience in sales, customer service, or a related field.
- Experience with cold calling and lead generation.
- Familiarity with CRM systems and appointment-setting best practices.
- Previous experience in an inside sales role is an asset.
- Post-secondary education in business, marketing, or a related field is an asset.

**Behavioral Expectations**:

- Demonstrates a high level of professionalism and integrity.
- Resourceful and proactive in identifying opportunities to improve sales processes.
- Adaptable and open to feedback, continuously seeking to improve performance.
- Team player who supports colleagues and contributes to a positive work environment.
- Takes ownership of the appointment-setting process, ensuring the highest level of client satisfaction.

**Why join NRG Canada?**
- Competitive hourly wage.
- Full-time, on-site position with parking included.
- Convenient location right across Islington Subway Station for easy TTC commute.
- Opportunity to work with a dynamic and rapidly growing company.
- A supportive and professional work environment.
- applicants with disabilities throughout the recruitment process._
- We thank all applicants for their interest, however, only those selected for an interview will be contacted_.

**Job Types**: Full-time, Permanent

Pay: $18.00 per hour

Expected hours: 40 per week

Additional pay:

- Commission pay

**Benefits**:

- Automobile allowance
- Casual dress
- Company car
- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Lead generation: 1 year (required)
- sales: 1 year (required)

Work Location: In person

Expected start date: 2024-08-26

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