IT Field Technician

5 months ago


Scarborough, Canada TEK Group Full time

**Responsibilities**:

- Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals.
- Document, maintain, upgrade, or replace hardware and software systems.
- Support and maintain user account information, including rights, security, and systems groups.
- Train employees in IT systems and procedures.
- Identify, analyze, and repair product failures, order and replace parts as needed.
- Determine and recommend products or services that best meet customers' needs.
- Perform various tasks under general supervision, relying on experience and judgment to accomplish goals.

**Required Skills**:

- Strong organizational skills.
- Self-reliance and the ability to work independently.
- Excellent customer service skills.

**Qualifications**:

- Minimum of 3 years of experience in IT support or a related field.
- Familiarity with a variety of IT concepts, practices, and procedures.
- An associate's degree or equivalent experience is preferred.
- OEM certifications are a bonus.

**Application Process**:
**Work Schedule**:

- Monday to Friday, 8:30 AM to 5:00 PM (shift may move to start later)
- Occasional overtime
- On-call duties once transitioned to full-time
- Possible weekend work with a compensatory day off during the week
- **Travel Requirements**: 30 to 50 kilometers per day across the GTA
- **Location**:Greater Toronto Area (GTA) - M1S 4L6 (includes Mississauga and Peterborough areas)

**Job Types**: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Computer hardware: 4 years (preferred)
- Computer repair: 5 years (preferred)
- Software troubleshooting: 3 years (preferred)
- break/fix: 3 years (preferred)
- Network installation: 3 years (preferred)

Licence/Certification:

- Dell Certification (preferred)
- CCNA (preferred)
- MCSE (preferred)

Willingness to travel:

- 50% (preferred)



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