Customer Service

6 months ago


Quebec City, Canada Driven Brands Full time

Company:Driven Brands

PH Vitres d’Autos laisse sa marque dans le domaine de la vente, la distribution et l’installation de vitres automobiles depuis plus de 50 ans déjà PH Vitres d’Autos comprend quatre divisions incluant des entrepôts en Ontario (Nationwide AutoGlass), au Québec (PH Vitres d’Autos) et dans les Maritimes (Atlantic Windshield Distributors et Brunswick AutoGlass). En ce sens, VitroPlus Ziebart, UniglassPlus Ziebart, Star AutoGlass, Go Glass Accessories, Docteur du Pare-brise ainsi qu’une pléiade de bannières de carrosserie et de regroupements de concessionnaires automobiles comptent chaque jour sur l’efficacité de PH Vitres d’Autos. PH Vitres D’Autos fait également partie de la grande famille Driven Brands une entreprise publique avec près de 5000 employés en Amérique du Nord et plus de 4200 succursales.

**Description de l'emploi**:
**Sous la responsabilité**:
Coordonnateur et ou Gérant des opérations

**Sommaire**

Le ou la commis du service à la clientèle est responsable du traitement des appels, de la prise de commande, de la facturation et de répondre aux demandes de renseignements. Ce poste comprend également un rôle d’ambassadeur (ambassadrice) de l’entreprise et doit fournir et offrir des expériences positives à tous les clients

**Compétences requises**
- La communication
- Le travail d’équipe
- Résolution de problème
- Excellent sens du service à la clientèle
- Responsable et fiable
- Éthique et intégrité

**Exigences et conditions**
- Diplôme d’études secondaires.
- Capable de communiquer efficacement à l’oral et a l’écrit
- Capacité de bien travailler sous pression
- Doté d’empathie
- Connaissance en informatique (Suite office 365 )
- Bonne éthique au travail et attitude positive
- Bilingue Anglais-Français ( un atout)

**Statut de l’emploi**
- Temps plein, 37.5hrs / semaine et plus

**Horaire**
- Lundi au vendredi quart de jour

**Avantages**
- Salaire compétitif
- Formation rémunérée par l’employeur
- Travailler dans un environnement dynamique
- Programme complet d’assurance collective
- Possibilité d’acquérir des actions de l’entreprise
- REER collectif avec participation de l’employeur
- Formation rémunérée

LI-VF1

DBHVOL


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