Medical Office/family Practice Manager
6 months ago
At White City Medical Clinic, we provide top-notch healthcare services to our patients, and we are looking for an experienced and reliable Clinic/Medical Office Manager to join our team.
If you are a results-oriented professional who can help us take our clinic to the next level, we would like to hear from you. Join us and be a part of our commitment to providing quality healthcare services to our growing community.
**RESPONSIBILITIES**:
- Supervises scheduling and daily assignment of duties for all staff.
- Makes changes in staffing as required to accommodate the patient volume.
- Supervises the workflow within the clinic, including patient screening and assessment.
- Answering phone calls from patients, physicians, and other health care providers.
Managing the operations of the office
- Performs billing and invoicing, ensuring accuracy and efficient reconciling.
- Proficient in referrals/supervises the referral clerk, ensuring continuity of patient care.
- Collaborates with the staff members to facilitate the provision of patient care.
- Knows each staff's position and areas of responsibility intrinsically.
- Able to step in as required for each staff's position.
- Maintains smooth ongoing communication with the physicians and staff.
- Interviews applicants and makes recommendations concerning vacant staff positions.
- Trains staff on clinic systems and procedures.
- Reviews and approves leave requests for all staff, and reviews and signs time cards.
- Assists in developing and implementing programs to keep staff informed of new
programs or processes in the clinic.
- Identifies areas of improvement to the staff and clinic operation.
- Liaises with the physicians and assists the clinic partners.
- Oversee clinic inventory and supply ordering.
- Ensures patient privacy protocols are adhered to daily.
- Attend to other tasks assigned by the partner-doctors.
**SKILLS, ABILITIES & QUALIFICATIONS**:
1-3 years experience in healthcare administrative or relevant field.
Experience with Electronic Medical Records is required; knowledge of Med Access is an asset.
Excellent critical thinking, written, and verbal communication skills.
Submission of Billing to the medical services branch, WCB, and a review of reconciling returns.
Ability to multi-task & set priorities
Effective decision-making & problem-solving skills
Strong leadership skills, positively influence and lead the team.
**Salary**: commensurate with experience
**Please note: While we appreciate all the energetic applicants interested in joining our team, we will only contact those chosen for an interview.
Work Location: In person
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