Health Records Technician

5 months ago


Welland, Canada Niagara Health System Full time

Reporting to the Manager Health Information Management/Patient Resources, the incumbent will be responsible for releasing patient information to authorized recipients such as Legal Counsel, Insurance Companies, Workplace Safety and Insurance Board, College of Physicians and Surgeons, Health Care Facilities, Physicians, Patients and others, while ensuring security of patient information from unauthorized requestors.
Promotes positive public relations with patients, physicians, staff, and outside agencies requiring health record information. Responds to all Release of Information requests following current legislation, i.e., Public Hospital's Act, PHIPA and established hospital policies. Submits all generated revenue for Release of Information to Financial Services. Is knowledgeable and complies with policies and procedures related to medical legal matters, amendment of medical records, release of information, patients' rights, and informed consent etc. Accept subpoenas for patient charts, prepares documents for court attendance and submit the chart as evidence on the date of court attendance. Maintains the correspondence log and the security of a health record when it has been identified that litigation is pending. Travel between sites may be required.

**QUALIFICATIONS**:

- Graduate from an approved Health Information Management/Administrator Program
- One year recent experience in Release of Information duties and knowledge of Personal Health Information Protection Act (PHIPA)
- Current active CHIMA member in good standing and maintained on an annual basis
- Current experience relating to privacy and related legislation as it applies to Release of Information required
- Recent experience collaborating with external agencies, law offices, other hospitals, health care agencies, patients and their families for Release of Information purposes
- Demonstrated involvement in exercising judgment with resolving issues relating to release of information requests
- Knowledgeable and proficient in Meditech
Demonstrated ability to handle a large and diversified workload with often rapidly changing priorities and challenging deadlines
- Demonstrated commitment to patient/client centred care
- Compliance with confidential requirements under the Niagara Health System Privacy Policy
- Demonstrated professional and informative attitude while interacting with the public, patients, employees and medical staff
- Strong organizational skills with a high degree of accuracy
- Must be available for all shifts, vacation replacement, sick time and paid holidays
- Travel to other NH sites required
- Consistent and regular attendance required
- Proficiency in both official languages (English & French) will be considered an asset
- Vaccines (COVID-19 and others) are a new hire requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code.
Recruitment Specialist: Carrie Garritsen
- We are especially interested in connecting if you.._
- Value diversity, equity and inclusion;_
- Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;_
- Identify as a member of one or more of the following equity-deserving groups: Indigenous persons, racialized, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas._
- Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service._
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._



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