System Support Analyst

3 weeks ago


Québec, Canada Tekgroup Full time

Install, configure, and support an organization's local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system.
- Responsible for monitoring network to ensure network availability to all system users.

**Education/Experience**:

- Associate degree in computer related field required.
- Bachelor degree in computer science preferred. Entry level to 2 years' experience required.

**Skills and Competencies**:

- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
- Ability to work independently and manage one?s time. Ability to identify, interpret and evaluate system and network requirements
- Knowledge of computer hardware and software as it related to LAN/WAN.

**Major Job Duties and Responsibilities**:

- Perform data backups and disaster recovery operations.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned.

**Salary**: $25.00-$28.00 per hour

Ability to commute/relocate:

- Montréal, QC H1G 3J5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- deploy Level two support: 4 years (preferred)
- Break fix or laptops and desktops: 4 years (preferred)

**Language**:

- French (preferred)

**Speak with the employer**
+91 8978651873



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