Current jobs related to Support Services Analyst - Québec - MS Canada

  • Analyste Support Applicatif

    2 weeks ago

    Québec, Quebec, Canada Alteo Full time

    ResponsabilitésL'Analyste Support Applicatif est chargé de répondre aux différentes demandes de service et de support sur le ERP. Il doit fournir une résolution rapide des incidents (niveau 1 et 2) fonctionnels et techniques, ainsi que des solutions efficaces pour les problèmes rencontrés par les clients internes.Il est également responsable de...

  • Analyste Support Applicatif

    2 weeks ago

    Québec, Quebec, Canada Alteo Full time

    ResponsabilitésL'Analyste Support Applicatif est chargé de répondre aux différentes demandes de service et de support sur le ERP. Il doit fournir une résolution rapide des incidents (niveau 1 et 2) fonctionnels et techniques, ainsi que des solutions efficaces pour les problèmes rencontrés par les clients internes.Il est également responsable de...

  • Analyste Support Applicatif

    6 days ago

    Québec, Quebec, Canada Alteo Full time

    Recherche d'un Analyste Support ApplicatifAlteo recherche un professionnel expérimenté pour occuper le poste d'Analyste Support Applicatif. Ce contrat de 6 mois offre la possibilité de renouvellement.ResponsabilitésRépondre aux demandes de service et de support sur le ERPFournir une résolution rapide des incidents fonctionnels et...

  • Analyste Support Applicatif

    6 days ago

    Québec, Quebec, Canada Alteo Full time

    Recherche d'un Analyste Support ApplicatifAlteo recherche un professionnel expérimenté pour occuper le poste d'Analyste Support Applicatif. Ce contrat de 6 mois offre la possibilité de renouvellement.ResponsabilitésRépondre aux demandes de service et de support sur le ERPFournir une résolution rapide des incidents fonctionnels et...

  • Analyste Support Applicatif

    3 days ago

    Québec, Quebec, Canada Alteo Full time

    Recherche d'un Analyste Support ApplicatifAlteo recherche un Analyste Support Applicatif pour un contrat de 6 mois avec possibilité de renouvellement. L'entreprise est située à Laval, mais l'emploi est 100% en télétravail.ResponsabilitésRépondre aux différentes demandes de service et de support sur le ERPFournir une résolution rapide des...

  • Analyste Support Applicatif

    3 days ago

    Québec, Quebec, Canada Alteo Full time

    Recherche d'un Analyste Support ApplicatifAlteo recherche un Analyste Support Applicatif pour un contrat de 6 mois avec possibilité de renouvellement. L'entreprise est située à Laval, mais l'emploi est 100% en télétravail.ResponsabilitésRépondre aux différentes demandes de service et de support sur le ERPFournir une résolution rapide des...

  • Trading Support Analyst

    4 months ago

    Québec, Canada National Bank of Canada Full time

    National Bank of Canada is currently looking for analysts to add in our integration program of talent for the Financial Market Operation sector. As a Trading Support Analyst in the Financial Market Operations team at National Bank, you’ll be an OTC operations specialist. With your knowledge of the OTC products, your will to contribute to the...

  • Technical Service Analyst

    3 months ago

    Québec, Canada Camp Systems International Inc. Full time

    **Overview** CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus”...

  • Technical Support Analyst

    3 months ago

    Québec, Canada ScriptPro LLC Full time

    **Job Title**:Technical Support Analyst - French Speaking - **Job Summary**: This position must be able to speak French Canadian. The Technical Support Analyst is responsible for responding to inbound customer service calls to provide remote support problem resolution with the highest level of professionalism and courtesy. Responsible for opening service...

  • Analyste au support

    2 weeks ago

    Québec, Quebec, Canada Equest Full time

    Description du posteNous sommes à la recherche d'une personne dynamique et motivée pour rejoindre notre équipe en tant qu'analyste au support pour nos logiciels web SaaS spécialisés pour les professionnels du milieu juridique.Rôle et responsabilitésEn tant qu'analyste au support, ton rôle consiste à assister les utilisateurs qui...

  • Analyste au support

    2 weeks ago

    Québec, Quebec, Canada Equest Full time

    Description du posteNous sommes à la recherche d'une personne dynamique et motivée pour rejoindre notre équipe en tant qu'analyste au support pour nos logiciels web SaaS spécialisés pour les professionnels du milieu juridique.Rôle et responsabilitésEn tant qu'analyste au support, ton rôle consiste à assister les utilisateurs qui...

  • Analyste en support informatique

    1 month ago

    Québec, Quebec, Canada Iron Service Global Canada Inc. Full time

    Profil du posteNous recherchons un Analyste en support informatique pour rejoindre notre équipe dynamique chez Iron Service Global Canada Inc.. Ce rôle est essentiel pour assurer le bon fonctionnement des systèmes informatiques et pour fournir un soutien technique aux utilisateurs.Exigences en matière d'éducationBaccalauréat ou expérience...

  • Financial Services Analyst

    3 weeks ago

    Québec, Quebec, Canada beBee Professionals Full time

    Job Offer:Family Office Financial Analyst – beBee ProfessionalsbeBee Professionals is seeking a highly skilled Family Office Financial Analyst to provide financial and administrative support to our family office in Quebec City. The successful candidate will be responsible for managing financial data, preparing financial reports, and ensuring compliance...

  • Financial Services Analyst

    3 weeks ago

    Québec, Quebec, Canada beBee Professionals Full time

    Job Offer:Family Office Financial Analyst – beBee ProfessionalsbeBee Professionals is seeking a highly skilled Family Office Financial Analyst to provide financial and administrative support to our family office in Quebec City. The successful candidate will be responsible for managing financial data, preparing financial reports, and ensuring compliance...

  • Bilingual Client Support Analyst

    1 month ago

    Québec, Quebec, Canada BDC Full time

    Join BDC as a Bilingual Analyst in the Client Contact CentreAt BDC, we prioritize our team members and promote a supportive and inclusive work environment. As part of our organization, you will engage in meaningful projects that assist Canadian entrepreneurs. Enjoy a range of benefits including flexible savings options, ample vacation time, and a hybrid...

  • Analyste en support informatique

    1 month ago

    Québec, Quebec, Canada Iron Service Global Canada Inc. Full time

    Profil du posteNous recherchons un Analyste en support informatique pour rejoindre notre équipe dynamique chez Iron Service Global Canada Inc.. Ce rôle est essentiel pour assurer le bon fonctionnement des systèmes informatiques et pour fournir un soutien technique de qualité.Qualifications requisesÉducation :Baccalauréat ou expérience...

  • IT Operations Support Analyst

    4 months ago

    Québec, Canada Connor, Clark & Lunn Financial Group Full time

    **IT Operations Support Analyst (Bilingual and on-site)** **Connor, Clark & Lunn Financial Group Ltd.** **Montreal, QC** **What You Will Do** - Coordinate with end-users for a ticket/issue status to provide faster resolution - Follow standardized operating procedures. - Create process document for newly identified solution and maintain existing...

  • Graduate Client Support Analyst

    4 months ago

    Québec, Canada TS Imagine Full time

    **_About the job_** The Graduate Client Support Analyst acts as the primary contact for all customers of our market-leading risk management products. These are based on cutting-edge technologies and support all asset classes, including Crypto currencies and Crypto derivatives. After completing our training and shadowing program, the Graduate Client Support...

  • Application Support Analyst

    4 months ago

    Québec, Canada Société Générale Full time

    **Responsibilities**: **ABOUT THE JOB**: Our Client Lifecycle and Digital perimeter is a global cross-business client management division within our Global Business Service Unit at Société Générale. Our mission is to deliver a state-of-the art digital platform, targeting both our staffs and clients and covering pre-trade, execution, and post-trade...

  • Technical Support Specialist

    2 weeks ago

    Québec, Quebec, Canada beBee Professionals Full time

    Help Desk Support Analyst **About the Role** beBee Professionals is seeking a skilled Help Desk Support Analyst to provide technical assistance to our customers and employees in Quebec City. **Key Responsibilities** * Respond to customer inquiries and troubleshoot technical issues * Provide technical support and maintain customer records * Update...

Support Services Analyst

4 months ago

Québec, Canada MS Canada Full time

Are you someone who is passionate about the work that you do? Do you want your next adventure to be part of a great cause? If so, look no further than MS Canada Our team is looking for a Bilingual Support Services Analyst on a Full-time basis working 35 hours per week. We support flexible work options including remote work where possible; with some in-person meetings based on your location.

**Who we are**
We have a bold vision of a world free of multiple sclerosis (MS). Our mission is to connect and empower the MS community to create positive change and you can be part of that

Canada has one of the highest rates of MS in the world, with an estimated 90,000 Canadians living with the disease.

We are privileged to be a part of a determined group of change agents who are working tirelessly to create a world free of MS. Some 1500 Canadians affected by MS serve as leadership volunteers on division and chapter councils and committees and an estimated 13,500 volunteers work tirelessly delivering programs, fundraising events, public awareness campaigns and social action activities.

Through discoveries, innovation, and collective action, we will work together to alleviate the uncertainty that MS causes, help provide accessible options for disease management, and reach out to partners to eliminate physical and social barriers in our communities.

Our strategy not only lays out the roadmap in our journey to create a world free of MS, but we hope it also provides inspiration for all in the MS community to connect and collaborate in order to advance treatment and care, enhance well-being, understand and halt disease progression, and prevent MS from happening. Discover. Innovate. Act.

**The role you will play**

**Key Areas of Impact**:

- Provides technical support for software and hardware to members of the organization, including all staff and volunteers using MS Canada computers
- Investigates and resolves software and hardware issues, including escalating to vendors.
- Processes secure and timely access to technology throughout the employee lifecycle.
- Maintains hardware and software inventories up to date for the organization.

**Requirements**:
**What you will bring**

Are you someone who:

- Has knowledge of computer hardware, operating systems, and computer networking components?
- Has experience working with cloud computing such as Software as a Service (SaaS), Platform as a service (PaaS), and Infrastructure as a service (IaaS), SaaS configuration, deployment, security, management, and troubleshooting?
- Has the ability to work with Office 365?
- Has advanced skill in creating and maintaining technical documentation?
- Keeps internal employees and external partners top of mind while providing an exceptional experience?
- Can work as part of a team with flexibility to support multiple locations, when necessary?
- Has excellent interpersonal skills and ability to work independently and as part of a team?
- Demonstrates effective communication skills within all levels of the organization?
- Works under pressure and can manage competing priorities and process turnaround for assigned tasks and follow ups, as well as issue resolution to closure?
- Is fluent in English and French (written and verbal)?

If this sounds like you, then we want to hear from you

**Benefits**

**What we offer**

At MS Canada, we have a comprehensive benefits package that includes health, dental, short-term disability, an employee and family assistance program (EFAP) and travel insurance, to name a few. We offer a RRSP matching program. In addition, we invest in professional development opportunities to support the growth of our team members. Not only do we have an extended, paid office closure at the end of the year, but we also have half day Friday's before long weekends On top of that, we offer flexible working arrangements and opportunities to work remotely as well Who wouldn't want all of that?

All positions at MS Canada will require a criminal background check.

MS Canada is dedicated to encouraging a supportive and inclusive culture amongst the whole workforce where people from all backgrounds can thrive.

To protect the health and safety of our employees and the MS community, MS Canada is requiring employees be fully vaccinated for COVID-19 or obtain an approved exemption. Upon hire, we would need proof of vaccination or an approved exemption.

Our aim is to ensure that all employees, volunteers and those interested in joining our team are given equal opportunity and that our organization is representative of all sections of society. We encourage all qualified applicants to apply.

(#LI-REMOTE)

**Analyste bilingue, Service de soutien technique**

Êtes-vous une personne qui se passionne pour son travail? Aimeriez-vous vous investir au profit d'une grande cause? Si tel est le cas, ne cherchez plus. Votre place est à SP Canada Nous cherchons actuellement à pourvoir un poste permanent d'analyste bilingue, au sein du Serv