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Patient Food Services Supervisor

4 months ago


Hamilton, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Why work with Morrison Healthcare?** Imagine belonging to a team that delights in the power of healing and bringing out the best in others. Working in the healthcare food industry is amazing, because you can have a positive impact every day—on medical professionals, patients and visitors. This is so much more than a job. This is an opportunity to change lives—one day at a time. Join us.

**Header**:
**Location: Satellite Health Centre. 150 King St E, Hamilton, L8N 1B2**

**Pay rate: $24/hr**

**Shift: Alternate weekends and some 12 hr shifts**

**CSNM membership required**

**Important Information**:

- ** Successful completion of a Food Service Supervisor diploma required**:

- ** Canadian Society for Nutrition Management Membership required**:

- ** Serve Safe Certified - Advanced required**:

- ** A minimum of 1-2 years’ experience working as a Food Services Supervisor required**:

- ** Previous experience working as a Food Services Supervisor in a hospital setting preferred**:

- ** Working knowledge of WHMIS and HACCP required**:

- ** Action oriented approach to problem solving and trouble shooting**:

- ** Experience in large scale food production and service required**:

- ** Excellent time management skills and proven initiative**:

- ** Must be self-directed with excellent organizational skills**:

- ** Proven ability to effectively supervise staff**:

- ** Excellent communication skills both written and verbal**:

- ** Proficient in the use of a computer for data entry**:

- ** Experience using Food Service computer systems (CBORD preferred)**:

- ** Must be able to meet the physical demands of the position.**:

- ** Satisfactory employment and attendance record required**

**Job Summary**:
Assists the Manager on duty with the coordination of activities of associates within the patient food service department while maintaining the highest standards and levels of customer service.

Now, if you were to come on board as one of our **Patient Food Services Supervisors**, we’d ask you to do the following for us:

- As a member of our team, you will be responsible for providing direct supervision and training of all staff in Patient Food Services and will provide leadership in the development of a superior customer service culture in Food Services
- The successful incumbent will supervise the daily operations of the Patient Food Services Department, including meal service to patients, sanitation, ware washing and security.
- Continually monitoring operations, and completing assessments and necessary action plans to provide optimal nutrition care and meal service to patients/residents
- Drives patient satisfaction and maintains client relationships through rounding.
- Recognizes and adopts activities appropriate to the specific needs of the patient/resident population and demonstrates knowledge of specific issues directly related to age of patient population
- Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
- Manages and controls resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines.

Think you have what it takes to be our **Patient Food Service Supervisors**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
- FoodSafe Level 1 / Food Safety Certification.
- A minimum of 1-2 years of experience in supervising a diverse team in healthcare environment.
- CSNM is required
- Comprehensive health and safety knowledge and training.
- Strong supervisory skills and the capability to motivate and lead staff.
- Employee relations experience in a unionized environment is an asset.
- Excellent customer service skills.
- Excellent communication skills (written and verbal).
- Knowledge of Microsoft Office.