Digital Solution Manager

2 weeks ago

Montréal, Canada BRP Full time

WHY JOIN THE TEAM?

To be part of a passionate team that develops and manufactures the best motorsports and nautical products.

To lead cross-functional teams in strategic initiatives with high visibility.

To combine technical skills and business acumen to carry out this great project.

YOUR ROLE

As a member of the GM&C Digital Tower, the Digital Solution Manager is dedicated to helping his/her Tower continuously improve its performance through new and innovative business solutions.

The Solution Manager and his/her team oversees the full lifecycle of the business’s Digital solutions. S/he is responsible for ensuring the client receives the proper level of support from Digital to fully exploit their solutions once deployed into production.

His/her specific governance role is to ensure the business achieves maximum value from their technology investments. S/he acts as spokesperson, guide and coach to ensure that Digital and IS&T understands and responds to the needs of the Tower regarding expertise, management and evolution of their business systems. S/he also ensures that the Tower fully leverages the role and different areas of Digital and IS&T expertise in true partnership format.

The position requires excellent communication skills, extensive technical expertise and strategic business acumen. The incumbent will work closely with clients, architects, the development team and managers.

YOUR KEY RESPONSIBILITIES

**Managing technological solutions of the Digital Tower**:
Advises, guides and coaches the business stakeholders on how to maximise the value of existing solutions

Develops and proactively manages the lifecycle roadmap for technical solutions used by the business: mapping and coordinating major upgrades, feature releases, migrations, small improvements and new solution integration

Ensures budgeting and planning for upgrades and small improvements identified on the Roadmap

Helping the Digital business to innovate through technology projects:
Monitors the technological landscape to identify opportunities for the business

In collaboration with Architecture, proposes and influences technology-based solutions and innovations to improve business performance

In partnership with Digital and IS&T stakeholders, ensures solutions are fit for purpose and serve the business need

Participates in prioritization of new projects with consideration for the existing Roadmap

Participates in developing the IS portion budgets and capacity plans for technology related project activities as well as decision packages

Ensures projects identify and incorporate transition and operational requirements (monitoring, support, security, compliance & change management) in the budget and deployment plans

Validates the pre-deployment test plan and results, in view of a successful operationalization

Oversees the release of new technical solutions for the tower

**Liaise with the Business and Digital**:
Acts as spokesperson for the business stakeholders to ensure that Digital tech team and IS&T understands and responds to their needs in relation to expertise, management and evolution of their systems

Monitors and manages the Tower’s overall satisfaction level with Digital tech services and relationships

In partnership with the business, oversees technology related expenditure forecasts and approves Digital tech expenses for the business

**Managing a team and technology partners/vendors**:
Maximizes the contribution of the employees under his responsibility by establishing performance objectives in line with the business plan and ensuring their follow-up and achievement.

Ensures the coaching and development of the employees under his responsibility

Leads or collaborates in the product and vendor selection process

Collaborates with procurement in negotiating costs and terms for technical solutions and services

Ensures proper governance of Vendors, manages the ongoing relationship and monitors the service performance.

YOUR QUALIFICATIONS

Bachelor’s degree in commerce, management, engineering, computer science or a related discipline. Master’s degree is an asset.

Demonstrates breadth and in-depth knowledge of how Digital solutions can add value. Ability to pair business needs with fit for purpose IT solutions.

Proven ability to work and collaborate in a complex environment and effectively influence a diverse team of stakeholders and business leaders.

**Experience in the following Digital platforms is an asset**: Adobe Marketing Cloud, Adobe Commerce, Akeneo, Okta, Tealium

YOUR SKILLS

Ability to lead, set priorities and to perform tasks in a fast-paced and fluid environment.

Excellent interpersonal and oral/written communication skills both in French and English.

Strong analytical, problem-solving and information processing skills.

Go getter attitude with the ability to influence, persuade and initiate change.

Enthusiastic team player with extensive background in a collaborative, team-run environment

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