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Gmr Retail Supervisor

1 month ago

North Vancouver, Canada Grouse Mountain Resort Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
**Job Title**: Retail Supervisor
**Location**: North Vancouver
**Department**: Retail
**Reports to**: Manager, Retail
**Role Status**: Full-time, Permanent
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply.
**ESSENTIAL JOB FUNCTIONS**:

- Take ownership of inventory management systems
- Accountable for all stock receiving processes
- New item list creation and product data entry
- Collaborate with Accounts department on vendor invoice reconciliation
- Supervise and train staff in receiving and stickering of stock
- Physically load and unload incoming/outgoing stock consignments
- Manage and process vendor returns and customer warranty claims
- Cover in-store sales shifts as required by demand/staffing availability
- Conduct daily store operations and other related duties as assigned by management
- Assist management during sales events, staff purchase nights and inventory count
- Maintain current and in-depth knowledge of mountain services, promotions and policies
- Uphold and exceed industry Manual Handling + Health & Safety standards
- Participate in on-going training and coaching initiatives
- Maintain a professional and well-presented persona suitable for the Tourism industry
- Other duties as required

REQUIRED QUALIFICATIONS AND ABILITIES
- Able to work regular 8 hour shifts within store operating hours of 9am to 10pm
- Highly organised and methodical approach to work
- Above average attention to detail and problem solving initiative
- Mathematical competence an asset
- Experience in accounts reconciliation and/or inventory management preferred
- Experience in outdoor retail an asset
- Excellent communication in English, verbally and in writing
- Intermediate to Advanced ability in Microsoft Office Suite, particularly Excel
- Must be physically fit and able to lift ~40lbs/20kg loads

COMPENSATION AND BENEFITS
$21.62/hour up to $25.28/hour
All positions are eligible for the following benefits and perks:

- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants, and recreation.

**Full-time, year-round positions are also eligible for these**:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- RRSP matching plan after 1 year of service
- Free access passes for dependents

DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.