Café Server

Job opening criteria

The company

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.

While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work environment.

Job description

Join our Restaurant Team as a Café Server, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World's Best Hotel.

The Driftwood Café is named for its massive signature driftwood bar, sourced from the coastal beaches of Vancouver Island. during the day, the Café Server presents a variety of drinks, such as lattes, cappuccinos, and delightful fruit smoothies. Brunch items and sandwich selections are also offered.

**Objectives**:
Ensure efficient and personalized guest service meeting AAA 4 & 5 Diamond Standards is delivered at all times
Prepare and serve Barista style coffees
Describe food & beverages to The Pointe Restaurant standards
Ensure all allergies and dietary requests are managed
Preparation of Driftwood Cafe for ensuing shifts
Use of Silverware Point of Sale system
Stocking and managing inventory levels
Work with appropriate food handling guidelines
Balancing of cash-outs

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits

Profile description
Willingness to learn and be constantly challenged to grow with the service team
Previous restaurant serving experience
An appreciation of customer service and attention to detail
Professionalism and positive attitude in every aspect of the position
Consistent punctuality and dedication
Ability to successfully work alone and/or in a team environment
Self-motivation to continually advance your knowledge about our food and beverage offerings
A calm, polite and approachable demeanour
A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole
A mutual understanding of your employment duration will be determined during your interview
Must have valid Serving it Right certification