Computer Technical Support Ii

4 weeks ago

Burnaby, Canada PHSA Full time

**Computer Technical Support II**

BC Clinical & Support Services

Burnaby, BC

The Computer Technician 2 provides technical leadership and support in a networked computer environment through the analysis, diagnosis and formulation of solutions to technical problems, and ensures assigned equipment and software, including security equipment, is operational to a defined standard.

**What you’ll do**
- Provides technical expertise and advice in systems, communications and user problems by analyzing and diagnosing problems and formulating solutions.
- Monitors systems activity and security by utilizing systems management tools to ensure security measures are set and systems are operating at the appropriate internal standard. Adjusts security measures when new systems are installed or existing systems are upgraded to ensure security thresholds are being met.
- Develops technical support documentation and procedures for system restorable and rebuilding procedures.
- Plans and participates in all new evaluation trials.
- Performs other related duties as assigned.

**What you bring**

**Qualifications**:

- Grade 12, graduation from a recognized two year computer systems technology diploma program, plus three years’ recent, related experience or an equivalent combination of education, training and experience.

Skills & Knowledge
- Ability to type.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

**Job Type**:Regular, Full-time

**Wage**:$39.27 / Hour

**Location**:1795 Willingdon Ave, Burnaby, BC V5C 6E3

**Closing date**:Applications accepted until position is filled

**Hours of Work**:0800-1600 (Monday to Friday)

**Requisition # **142700E

**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**

**What we do**

***

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencie

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