Automotive Service Apprentice

2 months ago

Burnaby, Canada Canadian Tire 603 Full time

**We are looking for a part time or full time Level 2-4 Automotive Service Apprentice with a passion for cars and the automotive industry**

**Summary**

The Automotive Service Apprentice works in a fast-paced Automotive Service Centre environment. Key responsibilities include oil and lube service, tire installation, tire rotation and balancing and light vehicle maintenance and repairs. Communication skills and a good, working knowledge of most automobiles and light trucks are essential to succeed in this position.

**Responsibilities and Tasks**
- Customer Service_
- Provides an excellent customer experience by ensuring an ongoing commitment to the needs of the customer and their vehicle.
- Draws attention to additional work required on customer’s vehicle.
- Assists in explaining procedures and repairs and any additional required maintenance work to customers, in an effort to attain a trusting relationship and long-term retention.
- Liaises with Service Manager/Service Advisors/Licensed Automobile Technicians and Automotive Parts Associates in order to ensure a smooth flow of communication during repairs or maintenance work and that all commitments are achieved.
- Provides accurate estimates and written vehicle reports for all work performed. Performs tasks in compliance with industry flat rate time allowances.
- Provides quality workmanship to meet or exceed industry standards.
- Ensures that an unsafe vehicle is reported to management and vehicle owner.
- Operations_
- Performs lube, oil and filter changes.
- Removes, installs, rotates and balances tires.
- Performs minor repairs, maintenance, inspections and basic tune ups that do not require the presence of a Licensed Automobile Technician.
- Performs Registered Imported Vehicles (RIV) inspections.
- Services transmission.
- Maintains neatness/cleanliness of bays through regular inspections.
- Maintains company and personally-owned equipment and tools, as required.
- Is respectful of all shop tools and equipment.
- Participates in meetings and all training as required and listens to feedback to improve their own abilities.
- Complies with company, store and Automotive Service Centre policies.
- Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
- Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
- Completes other tasks, as required.

**Requirements**:

- Knowledge of current automobile technology.
- Valid B.C. driver’s licence.
- Ability to work effectively with computerized systems.
- Good working knowledge of CoStar is considered an asset.
- Basic math skills.
- Automotive Service Technician Level 2, 3 or 4
- Experience in a similar role, in a Canadian Tire Automotive Service Centre, is considered an asset.

**Physical Demands and Working Conditions**

In compliance with the store’s Health and Safety Policies and Procedures:

- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from “light” to “heavy”.
- Lifting and turning repeatedly throughout the shift. Lifting above the shoulder, from floor to shoulder and floor to waist.
- Going up and down a ladder while carrying merchandise.
- Walking and carrying things at the same time and pushing/pulling, as required.
- Twisting, turning, reaching and working above shoulder level.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Profit sharing
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- automotive technician: 1 year (preferred)
- Automotive Mechanics: 1 year (preferred)

Licence/Certification:

- Driver's License (preferred)

Work Location: One location

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