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Lead Office Scheduler

4 months ago

Greater Sudbury, Canada Canadian Shield Health Care Services Full time

Are you looking for an exciting career where you are **valued and rewarded for your work,** all while making a **meaningful difference in people’s lives? **Well, it’s a good thing you’re seeing this job postingCanadian Shield Health Care Services provides **safe, sincere** and **compassionate health care services** by valuing our employees, **operating with transparency **and **putting integrity first.**Canadian Shield Health Care Services is in search of **outgoing, kind** and **ambitious** individuals to join our Administration / Scheduling Team to contribute to our mission of providing Clients with a **superior level of care.**QUALIFICATIONS**
- High Schoool education is required
- 2 years of Office/Call Center experience is required
- Post Secondary education is an asset
- Bilingualism (French and English) is an asset.
- Health Care knowledge / experience is an asset
- Must currently reside in Sudbury
- Experience with Microsoft Office is an asset
- Strong communication skills.
- Computer Literacy
- Experience working within a team.
- Strong problem solving and decision making skills.
- Attention to detail.
- Professionalism and strong Client / Customer Service skills.
- Available to work 25-40hrs per week between 7am - 9pm.
- Must be able to manage a high stress environment.**A DAY IN THE LIFE OF A LEAD OFFICE SCHEDULER**
- Act as a liaison between the Operations Director and the Office Scheduler Team.
- Conduct Daily Huddles
- Create Reports on vacant visits to deliver to the Director of Operations.
- Conduct Interviews
- Answer, screen and forward incoming telephone calls.
- Problem solving - participating / brainstorming solutions.
- Build and input weekly schedules for Home Care and Long-Term Care Facilities.
- Ensure the happiness of all Field Staff Members and Clients.
- Participate in the Company's On-Call Rotation**BENEFITS OF APPLYING**
- Opportunity to gain employer paid benefits for you and immediate family members
- Staff appreciation and rewards programs
- Family oriented work environment
- Paid training sessionsOnly those who carry the required Qualifications / Credentials will be invited for an interview. If you have any questions and / or concerns regarding this job posting, please feel free to contact us via phone at 705-618-7233. Thank you for visiting our job posting - we look forward to connecting

**Job Types**: Part-Time leading to Full-Time

**Salary**: From $18.00 per hour

**Job Type**: Part-time

**Salary**: From $18.00 per hour

**Benefits**:

- Employee assistance program
- Extended health care
- On-site parking
- Wellness program

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekends as needed

Application question(s):

- Do you currently reside in Sudbury, Ontario?
- Are you available between operational hours of 7am - 9pm?

**Experience**:

- Office: 2 years (required)

Work Location: In person