Development Coordinator

7 months ago

Duncan, Canada Clements Centre Society Full time

**About the opportunity**

Clements Centre Society brings hope, belonging, and independence to children, youth, and adults with developmental disabilities (and their families) by offering programs and services that promote participation and engagement. In support of this work, our nascent fundraising department has generated approximately 3% of our annual operating budget. To build on this, we have recently invested in a Director of Development to advance new major gifts and legacy (planned gift) programs and to guide our resource development strategy. To complete our fundraising team of two, we are adding a position for a development professional skilled in donor services and annual campaign coordination.

**Job Summary**

Reporting to the Director of Development, the Development Coordinator has an important fundraising function within the organization, contributing to the revenue diversification, growth, and sustainability of Clements Centre Society. The Development Coordinator is both a donor-facing and supportive role and engages in the full fundraising cycle of identification, qualification, cultivation, solicitation, and stewardship of individual donors, grantors, and corporate sponsors. Primary responsibilities include annual campaign execution, gift processing, records management, donor services and recognition, event coordination, and support for all aspects of a multi-level fundraising plan inclusive of major gifts, legacy gifts, monthly gifts, grants, sponsorships, and special campaigns.

**Key Duties and Responsibilities**

**Administration**
- Receive and process gifts, including the generation and distribution in a timely fashion of (CRA-compliant) tax receipts, thank you letters, and reports.
- Enter, update, and maintain accurate and standardized records in DonorPerfect (our fundraising database), including individual donations, pledges, in-kind contributions, grants, sponsorships, prospects, and data from third-party sources.
- Reconcile donation records with the Finance department to ensure gifts are entered accurately.
- Answer phone enquiries and monitor online fundraising enquiries, responding directly or, where appropriate, routing enquiries to the Director of Development for response.
- Maintain and optimize digital and hard-copy records for the department.
- Help conduct research (utilizing internet and subscription research tools) to identify and qualify donor prospects, focusing on linkage (to Clements), ability (financial capacity and context), and interest areas (in relation to Clements’ programming).
- Route contracts and invoices, tracking expenses and maintaining the departmental control sheet.
- Support the Director of Development with administrative tasks as required for program needs.

**Annual Campaigns**
- Coordinate direct mail appeals, including data pulls (list verification, acquisition, de-duping, and segmentation), production of materials (printing and proofreading), and mailout (stuffing, posting, and tracking).
- Implement monthly giving campaigns, including datamining our donor base for prospects, preparing and printing materials, impact reporting, tracking, and assembling and distributing consolidated receipt packages.

**Donor Relations**
- Prepare, distribute, and track donor thank you letters, pledge acknowledgements, campaign-themed materials, and special mailings.
- Generate a monthly list of donor thank you calls for the CEO, Board Chair, and Director of Development, and participate directly in making thank you calls to selected donor segments.
- Execute, monitor, update, and help innovate Clements’ funder recognition program elements, including supporter listings (print and digital), signage and plaques, pins, awards, loyalty incentives, and thank you communications for donors, grantors, and sponsors.
- Support the major gifts campaign by assisting with customized proposals, recognition, and stewardship as requested.
- Solicit donations from selected entry
- and mid-level donor segments in relation to operational fundraising campaigns.
- Provide our current and prospective supporters with outstanding service and professionalism, exemplifying a donor-first attitude, and embodying the values of Clements Centre Society.
- Uphold the Association of Fundraising Professionals’ Code of Ethical Standards and the Donor Bill of Rights.

**Grants**
- Conduct research into prospective grant opportunities in alignment with Clements’ funding priorities and programs.
- Monitor and ensure the fulfillment of grant agreements.
- Maintain comprehensive, accurate, and accessible records of all grants applied for and received.

**Events**
- Coordinate fundraising and donor stewardship events, including invitee lists, invitations, RSVPs, décor, nametags, promotion, correspondence, deliveries, rentals, supplies, AV, contract routing, auction prizing, and reporting.

**Sponsorship**
- Collaborate on the solicitation, activation, and stewardship of sponsorships across mul

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