CRM Specialist

4 days ago

Mississauga, Canada triOS College Full time

**Job Title**: Customer Relationship Management (CRM) Specialist

**Company**: triOS College

**Location**: This position is primarily located at the Campus Support Center in Mississauga with a hybrid work model

**Hours**:Monday-Friday 8:00am - 5:00pm

**Start Date**:Immediate

**About Us**:
triOS College is Canadian owned Registered Private Career College in Ontario. We strive to be the very best at what we do, both in the eyes of our students and coworkers. It is the dedication of our employees that has resulted in being recognized as one of Canada’s Best Managed Companies for 13 consecutive years. Our college was founded on familial values, and these have been retained for the last 31 years.

At triOS, we're not just looking for employees; we're seeking passionate individuals who want to join our mission to work collaboratively towards our common goal of preparing job-ready graduates. We're a dynamic, innovative, and fast-growing organization that thrives on pushing the boundaries of what's possible. If you're ready to be part of something big and exciting, this is the place for you

**The Opportunity**:
***
As part of the marketing team the CRM Specialist is responsible for managing the company’s CRM software to improve sales / marketing outcomes.

By designing, building, implementing, and maintaining CRM based initiatives, you will seek to improve sales, the customer experience, and overall brand image along the sales funnel. You will act as the main liaison between employees / business leaders and the CRM software.

To effectively market to current and potential customers, you must have great analytical skills, solid communication, and organizational skills, and be a good collaborator. You seem to find ways to optimize complex CRM software programs to enhance customer touchpoints within the sales funnel.

**What you’ll be doing**:

- Design, build, implement, and maintain all aspects within the CRM.
- Plan and deliver CRM strategies across the organization to turn prospects into new customers, retain existing customers, increase brand loyalty, and expand the company’s brand value.
- Implement marketing campaigns that utilize CRM capabilities to drive student awareness and progression of students through admissions funnel to enrollment.
- Strategically plan, execute and assess the performance of individual CRM program strategies.
- Identify event-based and time-based opportunities to leverage the CRM’s capabilities.
- Implement and build reporting inside and outside of the CRM to analyze performance of various aspects of the CRM and various customer touch points.
- Analyze market reports to determine what kind of marketing trends the business should respond to.
- Act as the initial point of contact for CRM issues and liaise with Technology and Operations teams to troubleshoot and resolve.
- Provide training to end users, build training guides, and answer questions from end users.
- Review, enhance, update, and manage all content within the CRM.
- Make sure the customer database is correctly segmented in order to target marketing activities appropriately.
- Manage relationships with key vendors (for ex. CRM provider, Calendly, etc).
- Act as the Admin for the CRM, including adding and removing users.
- Train employees on CRM capabilities and process flow as needed.
- The duties and responsibilities listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the role expectations if the work is similar, related, or a logical assignment to the position.

**What you bring to the position**:

- Bachelor’s degree in an analytical field (Math, Economics, Engineering, Statistics, etc) is preferred.
- Three (3) years of experience in customer experience, CRM, marketing, or digital marketing.
- Technical expertise with CRM and analytical systems
- Demonstrated experience leading CRM initiatives within an organization.
- Demonstrated experience delivering a variety of projects within the CRM.
- Experience designing and building customer centric communications and solutions.
- Knowledge of online marketing methods and best practices.
- Strong mathematical skills to analyze reports and work with large data sets.
- Strong communication skills.

**Why You Should Join Us**:
**Exciting Challenges**: You'll be at the forefront of CRM innovation, tackling exciting challenges that will keep you engaged and motivated.

**Growth Opportunities**: We believe in investing in our talent. You'll have access to continuous learning and development opportunities to advance your career.

**Collaborative Team**: You'll be working alongside a group of passionate, like-minded professionals who are as excited about their work as you are.

**Rewards and Benefits**: Competitive salary, generous benefits package, group RRSP match and more

**How to Apply**:

- We are committed to building an intentionally inclusiv

  • Zoho - CRM Specialist

    3 weeks ago

    Mississauga, Canada Veriday Inc. Full time

    Title: Zoho - CRM Specialist (Contract) 3 months contract The CRM Specialist will manage and improve the setup of the technology of Veriday in order to optimize it for sales/marketing best use. Their responsibility is to maximize the efficiency of the CRM data and Zoho to improve prospect and customer care. They are the liaison between employees and the...

  • Digital CRM Specialist

    3 weeks ago

    Mississauga, Canada Mercedes-Benz Canada Inc. Full time

    **Aufgaben**: Digital CRM Specialist: Mercedes-Benz Canada needs fans like you What it means to be a fan Everything starts with fans. Mercedes-Benz Canada is the number one luxury automotive company in Canada, eight years in a row. We are looking for someone who is enthusiastically devoted to Mercedes-Benz. You love our brand and have the drive to learn...

  • Digital Marketing Specialist

    3 weeks ago

    Mississauga, Canada SOTI Inc. Full time

    SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title: Digital Marketing Specialist - CRM **Location**: Mississauga (Hybrid) Who We Are At SOTI, we are committed to delivering best in class mobile and IoT device management...

  • Dynamics 365 (Fo and CRM) Business Analyst

    7 days ago

    Mississauga, Canada EllisDon Corporation Full time

    **Connect with us** **LinkedIn**,** **Instagram**,** **Facebook**,** **Twitter** **Do you want to build the software that builds cities?** EllisDon’s **construction technology team** is made up of Full-Stack Developers, Data Analysts, UX Designers, Product Owners, IT Operations and we’re growing fast! Our team also includes some of the best digital...

  • Client Specialist

    3 weeks ago

    Mississauga, Canada WorkKinds Services Inc. Full time

    As the Client Specialist, you will be instrumental in job set up and social media updates. You must possess a deep understanding of ATS/CRM systems, and be experienced in working with GSuite and google workspace. You will have a direct report to the Director/CEO, and will provide feedback that leads to the continual improvement of our company's...

  • Category Specialist

    7 days ago

    Mississauga, Canada HF Sinclair Full time

    **Basic Function**: Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a temporary full-time (6 months) Category Specialist to join the Global Marketing team. The role of a Category Specialist requires a blend of strategic thinking, creativity, analytical skills, and a strong understanding of the specific market and products in their...

  • Digital Transformation Specialist

    3 days ago

    Mississauga, Ontario, Canada BASF SE Full time

    Job DescriptionThe Digital Transformation Specialist will be responsible for driving the development and implementation of Salesforce and CRM digital solutions at BASF SE.Main ResponsibilitiesCustomer Engagement Strategies: Strong knowledge of CRM best practices, digital transformation, and customer engagement strategies.Project Management Tools: Experience...

  • Client Services Specialist

    3 weeks ago

    Mississauga, Canada Wesco Full time

    As a Client Services Specialist, you will be responsible for coordinating activities and resources to support the Sales organization and business objectives. You will work with assigned Outside Sales Representatives, Inside Sales and support functions, suppliers, centers of excellence (COE) and Marketing to ensure the workload balance of the outside sales...

  • Quotations Specialist

    3 weeks ago

    Mississauga, Canada Power Bus Way Ltd. Full time

    _**Job Description**_ We are seeking a skilled Quotation Specialist to join our dynamic Sales department. As a Quotation Specialist you will be responsible for preparing detailed and accurate quotes based on tender documents and drawings, collaborating with senior team members to build and maintain relationships with key stakeholders, and contributing to...

  • Quotations Specialist

    2 weeks ago

    Mississauga, Canada Legrand, North America Full time

    Legrand has an exciting opportunity for a Quotations Specialist to join our dynamic Sales team in Mississauga, Ontario, Canada. In this role, you will be responsible for preparing competitive quotations, collaborating with internal stakeholders and external partners, and driving sales opportunities to enhance customer satisfaction. If you are...

  • Quotations Specialist

    2 weeks ago

    Mississauga, Canada Legrand, North America Full time

    Legrand has an exciting opportunity for a Quotations Specialist to join our dynamic Sales team in Mississauga, Ontario, Canada. In this role, you will be responsible for preparing competitive quotations, collaborating with internal stakeholders and external partners, and driving sales opportunities to enhance customer satisfaction. If you are...

  • Quotations Specialist

    7 days ago

    Mississauga, Canada Legrand North America Full time

    Position Description: At a Glance Legrand has an exciting opportunity for a **Quotations Specialist** to join our dynamic Sales team in Mississauga, Ontario Canada. In this role, you will be responsible for preparing competitive quotations, collaborating with internal stakeholders and external partners, and driving sales opportunities to enhance customer...

  • Quotation Specialist

    2 weeks ago

    Mississauga, Canada Legrand, North America Full time

    At a Glance Legrand has an exciting opportunity for a **Quotations Specialist** to join our dynamic Sales team. In this role, you will be responsible for preparing competitive quotations, collaborating with internal stakeholders and external partners, and driving sales opportunities to enhance customer satisfaction. If you are detail-oriented,...

  • Quotations Specialist

    2 weeks ago

    Mississauga, Canada Legrand, North America Full time

    Legrand has an exciting opportunity for aQuotations Specialistto join our dynamic Sales team in Mississauga, Ontario, Canada. In this role, you will be responsible for preparing competitive quotations, collaborating with internal stakeholders and external partners, and driving sales opportunities to enhance customer satisfaction. If you are detail-oriented,...

  • Quotations Specialist

    2 weeks ago

    Mississauga, Canada Legrand, North America Full time

    Legrand has an exciting opportunity for aQuotations Specialistto join our dynamic Sales team in Mississauga, Ontario, Canada. In this role, you will be responsible for preparing competitive quotations, collaborating with internal stakeholders and external partners, and driving sales opportunities to enhance customer satisfaction. If you are detail-oriented,...

  • Lead Generation Specialist

    3 weeks ago

    Mississauga, Canada RS Breakers and Controls Full time

    **Lead Generation Specialist** **Introductory Role - Possibility transfer to Sales Team** **Location: Mississauga Branch** **Job Summary**: Seeking a proactive Lead Generation Specialist to identify, qualify, and nurture leads for our products/services. Responsibilities include prospecting, lead qualification, database management, and collaboration with...

  • B2B Sales Development Specialist

    4 weeks ago

    Mississauga, Canada TalentWorld Full time

    Fuel your passion for sales as an B2B Sales Development Specialist! This is your opportunity to craft bold B2B strategies, connect with exciting clients, and deliver solutions that make a real impact. Imagine hitting the road, meeting prospects face-to-face, and sealing deals that drive success. Armed with strong negotiation skills, fluency in French is a...

  • B2B Sales Development Specialist

    4 weeks ago

    Mississauga, Canada TalentWorld Full time €70 - €75

    Fuel your passion for sales as an B2B Sales Development Specialist! This is your opportunity to craft bold B2B strategies, connect with exciting clients, and deliver solutions that make a real impact. Imagine hitting the road, meeting prospects face-to-face, and sealing deals that drive success. Armed with strong negotiation skills, fluency in French is a...

  • B2B Sales Development Specialist

    4 weeks ago

    Mississauga, Canada TalentWorld Full time

    Fuel your passion for sales as an B2B Sales Development Specialist! This is your opportunity to craft bold B2B strategies, connect with exciting clients, and deliver solutions that make a real impact. Imagine hitting the road, meeting prospects face-to-face, and sealing deals that drive success. Armed with strong negotiation skills, fluency in French is a...

  • B2B Sales Development Specialist

    2 weeks ago

    Mississauga, Canada TalentWorld Full time

    Fuel your passion for sales as an B2B Sales Development Specialist! This is your opportunity to craft bold B2B strategies, connect with exciting clients, and deliver solutions that make a real impact. Imagine hitting the road, meeting prospects face-to-face, and sealing deals that drive success. Armed with strong negotiation skills, fluency in French is a...