Customer Development Representative

6 months ago


Markham, Canada Remington Medical Equipment Ltd Full time

**Position Summary**
- Process online and telephone orders along with returns and exchanges
- Identify sales and customer development opportunities with professional business customers in the medical industry (physiotherapy clinics, medical offices, hospitals, etc.) across Canada
- Follow-up with warm inbound leads and cold call prospective business accounts
- Use sales software to track sales pipeline, update existing CRM data and log activities
- Schedule introductory meetings and product demonstrations with prospective customers
- Achieve assigned monthly quotas and KPI targets

**Key Duties & Responsibilities**
- Collaborate with the sales team to develop and implement appropriate prospect communication plans
- Nurture customer relationships and follow-up with opportunities as a trusted advisor
- Log contact activity, records notes, and pricing information
- Create quotes and convert into sales orders
- Listen to customers, understand their needs, and resolve customer issues by addressing escalations in a timely manner

**Education & Experience**
- Passionate about personal learning, training and ongoing development
- Working knowledge of Microsoft Office suite
- Excellent oral and written communication skills, French is an asset
- Previous healthcare sector experience is an asset
- 2 years of sales and customer service experience

**Work Benefits**
- Dental, vision care and extended health care benefits after probationary period
- RRSP contributions after 1 year of service
- Employee discounts to our products and services
- Leadership development, Mentorship and Coaching programs
- Summer Hours: Shortened work week from July 1st - August 31st
- Two weeks of paid vacation

**About the Company**:
Remington Medical is committed to providing quality Canadian approved medical products and services that will help people to get better, faster and then stay well.

**OUR CORE VALUES**
- Respect for every individual
- Encouragement of initiative and creativity
- Excellence in everything we do

Remington Medical truly cares about every person that we have the fortune of coming into contact with. We show that care, by working with healthcare and wellness professionals to intimately understand their needs and then provide the products, tools and equipment that is required for their patients and clients to have positive outcomes which are sustained for the long term.

We bring to the market products that treat, heal and help people from all walks of life return to their lives; their communities; their teams; and their passions; faster, stronger and healthier than they were. We push our suppliers from around the world to bring the best, most cutting-edge technologies to market so that we can have the honour of getting people healthier faster.

We provide solutions, we provide options, we provide hope.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Markham, ON L3R 9T2: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have any experience within the healthcare industry? (ex. Medicine, Physiotherapy, Biology, Kinesiology)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person



  • Markham, Canada Liberty Development Full time

    Liberty Development Corporation located in Markham, is a leading Real Estate Developer of high-density mixed use development projects across the Greater Toronto Area. We have an exciting opportunity for a Customer Care Representative to join our team. Job Responsibilities: - Management and administration of customer care matters from purchase to end of...


  • Markham, Canada Liberty Development Full time

    **Job Summary** **Responsibilities** - Follow-up on open issues with purchasers to ensure resolution in an effective and timely manner - Escalate issues to the Customer Service Manager when resolution cannot be achieved - Report issues and trends encountered to the Team Lead. - Assess requests for Warranty work using the Tarion Construction Performance...


  • Markham, Ontario, Canada CB Canada Full time

    We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our sales and management team, you will be responsible for providing exceptional customer service, sales, and management support to our clients.The ideal candidate will have excellent communication skills, leadership...


  • Markham, Canada Markham Logistics Full time

    **Customer Service Representative** Founded in 1999, the St Regis Group has grown steadily to become the premier supplier for awards, recognition, and promotional products. First focusing on awards and recognition, the St Regis Group now boasts 13 companies with over 50,000 products ranging from wall plaques to wine bottles and everything in between. **Why...


  • Markham, Canada Remington Medical Equipment Ltd Full time

    **Position Summary** - Process online and telephone orders along with returns and exchanges - Identify sales and customer development opportunities with professional business customers in the medical industry (physiotherapy clinics, medical offices, hospitals, etc.) across Canada - Follow-up with warm inbound leads and cold call prospective business...


  • Markham, Canada Preferred Plumbing Solutions Inc. Full time

    **Preferred Plumbing Solutions, Inc.** of **Markham, ON** is seeking a reliable and organized **full-time Customer Service Representative / CSR** to join our office. Can we count on you to smile through the phone? Are you a CSR superstar? Are you interested in starting a career with a **stable and respected company**? If so, read on! **ABOUT PREFERRED...


  • Markham, Canada Citron Hygiene Full time

    Great companies start with great people! Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs...


  • Markham, Canada Dumitru Pitu - Desjardins Insurance Agent Full time

      Insurance Customer Service and Sales Representative - Desjardins Insurance Agent Team Member Location: Richmond HillType: Full Time/ Part TimePosition Overview:Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service and Sales Representative. We seek an energetic professional...


  • Markham, Canada BTNX Inc. Full time

    **Title**:Customer Service Representative **Employment Type**:Full-time **Location**:722 Rosebank Road, Pickering, ON L1W 4B2 Canada **Company Overview**: BTNX Inc. (BTNX) is a leading biotechnology company specializing in rapid, point-of-care diagnostics. As a pioneer in the field, we are dedicated to innovation, research, and the development of advanced...


  • Markham, Canada Combined Insurance Full time

    **Customer Service Representative**: **Policyholder Services & New Business Job Description The main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee...


  • Markham, Canada Chubb Full time

    **Customer Service Representative**: **Policyholder Services & New Business Job Description The main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee...


  • Markham, Ontario, Canada Randstad Full time

    We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Multilingual Customer Service RepresentativeJob Description:Our ideal candidate has excellent communication, customer service, and problem-solving skills. They are eager to gain experience in the insurance industry and work...


  • Markham, Ontario, Canada The Body Shop Full time

    About The RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at The Body Shop. As a representative of our brand, you will be responsible for delivering exceptional customer service, promoting our products, and contributing to the success of our store.Key ResponsibilitiesLearn and understand our...


  • Markham, Canada The Nationwide Group Full time

    Escalated Customer Service RepresentativeJOB DESCRIPTIONThe Nationwide Group (TNG) is a pioneer in designing and developing outsourced financial services software, exclusively focused on creating comprehensive and customizable solutions for the real estate industry. Utilizing world-class technology, TNG delivers solutions to the entire mortgage life cycle...


  • Markham, Canada The Nationwide Group Full time

    Escalated Customer Service RepresentativeJOB DESCRIPTIONThe Nationwide Group (TNG) is a pioneer in designing and developing outsourced financial services software, exclusively focused on creating comprehensive and customizable solutions for the real estate industry. Utilizing world-class technology, TNG delivers solutions to the entire mortgage life cycle...


  • Markham, Canada Combined Insurance Full time

    The main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee will be trained reception duties and on the Policyholder Services (PHS) functions necessary...


  • Markham, Canada Johnson & Johnson Full time

    Customer Service Representative Part-time (12 months contract) Johnson & Johnson Vision, a member of Johnson & Johnson's Family of Companies, is recruiting for a Customer Service Representative. This role is based in Markham, Ontario, Canada. This is a duration-based role for 12 months and will be part-time, 20 hours per week.. Sight is our most valued...


  • Markham, Canada Combined Insurance Full time

    The main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee will be trained reception duties and on the Policyholder Services (PHS) functions necessary...


  • Markham, Canada BMW Markham Full time

    Customer Relations Representative BMW Markham, Markham, ON L3R 5M2 Are you a people person with exceptional communication skills, a passion for problem-solving, and a dedication to delivering outstanding customer service? If you're ready to be the voice of our company and help customers with a smile, we have the perfect opportunity for you! We're looking...


  • Markham, Canada Thermo Fisher Scientific Full time

    As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals...