
Customer Relations Representative
2 weeks ago
Customer Relations Representative
BMW Markham, Markham, ON L3R 5M2
Are you a people person with exceptional communication skills, a passion for problem-solving, and a dedication to delivering outstanding customer service? If you're ready to be the voice of our company and help customers with a smile, we have the perfect opportunity for you
We're looking for a Customer Relations Representative to be the heart of our Service customer support team at BMW Markham. Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and grow with us
As a Customer Relations Specialist, you will be responsible for assisting customers in booking service appointments for their vehicles.
**Here’s What **You’ll** be Doing**:
- Greets customers and visitors, ensuring optimum customer service.
- Answers and directs phone calls and ensures messages are delivered to the respective parties.
- Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.
- Answers customer questions about services performed or refers them to someone who can.
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
- Performs other duties as required by the Sales Manager to ensure the successful operation of the dealership.
**Skills and Qualifications**
- Mandarin speaking is preferred
- Experience in a call center environment is mandatory.
- Experience with Microsoft Office is mandatory.
- Experience with Dealermine, Avanti, Kimoby and Ring Central is an asset.
- Previous automotive experience is preferred.
- Outstanding customer service skills.
**Why Work **For** Pfaff?**
- **
Competitive Compensation** - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
- ** Health Benefits** - full-time employees have access to health, dental, long-term disability and life insurance.
- ** Vacation and Paid Time Off** - in addition to vacation, you are eligible for personal days and are also given the opportunity to purchase PTO (paid time off) days. All proceeds are donated to charity
- ** Growth Potential **- we want to support your success We provide access to opportunities for growth in both Canada and the U.S.
- ** Stock Purchase Program** - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.
We thank all applicants for their interest in Pfaff Automotive Partners - please note due to the volume of applicants, only those selected for an interview will be contacted.
-
Customer Service Representative
3 weeks ago
Markham, Canada AMPHENOL CANADA CORP Full time**LET’S CONNECT!** **Amphenol Canada Corp.** **Reasons to Join Amphenol Canada!** - Excellent benefits coverage, including health, dental, vision & travellers’ insurance - Health Care Spending account - Company pension plan - Progressive employee incentive plans - Talent development - we invest in your growth! - Company Recreation Club offers fun draws...
-
Customer Service Representative
2 weeks ago
Markham, Canada Chubb Full timeThe main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee will be trained reception duties and on the Policyholder Services (PHS) functions necessary...
-
Customer Success Representative
2 weeks ago
Markham, Canada Citron Hygiene Full timeGreat companies start with great people! Citron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs...
-
Customer Service Representative
2 weeks ago
Markham, Canada Bayshore HealthCare Full timeAs part of the BSRx Team, the Customer Service Representative is the “Voice” to our ProRx and ICN/PSS customers. Under the supervision of the Sr. Manager BD & Procurement, the Customer Service Representative is responsible for the management of all orders from both platforms and the management of all PSS kits in the warehouse. **DUTIES AND...
-
Customer Service Representative
2 weeks ago
Markham, Canada Combined Insurance Full timeThe main function of this role is to provide quality service to our policyholders, Regional Offices and other departments within the Head Office, as well as working with our US counterparts and covering the reception duties. The primary responsibility of the employee will be trained reception duties and on the Policyholder Services (PHS) functions necessary...
-
Customer Service Representative
4 weeks ago
Markham, Canada Citron Hygiene Full timeCitron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property...
-
Customer Service Representative
3 weeks ago
Markham, Canada BTNX Inc. Full time**Title**:Customer Service Representative **Employment Type**:Full-time **Location**:722 Rosebank Road, Pickering, ON L1W 4B2 Canada **Company Overview**: BTNX Inc. (BTNX) is a leading biotechnology company specializing in rapid, point-of-care diagnostics. As a pioneer in the field, we are dedicated to innovation, research, and the development of advanced...
-
Customer Service Representative
2 weeks ago
Markham, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...
-
Customer Service/sales Representative
3 weeks ago
Markham, Canada Prime Pursuit Marketing Inc. Full timeWe are excited to announce that we are looking for an **Customer Service/Sales Representative** to join our Customer Acquisition team! Here at _The Prime Pursuit Marketing_, we have a diverse portfolio of clients that we take care of brand positioning and brand marketing for! **The Customer Service/Sales Representative** we bring on board will be helping us...
-
Customer Service Representative
3 weeks ago
Markham, Canada Alpha Controls & Instrumentation Inc. Full timeCustomer Service Representative Are you currently looking for an opportunity to create long term customer relationships? Do you know what it takes to create a 5-star customer experience? If you have a genuine passion for customer support, this could be the role for you! We are currently looking for a Customer Service Representative to join our...
-
Customer Service Representative
2 weeks ago
Markham, Canada Atlas Graphic Supply Inc Full time**Job Summary** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and resolve issues will play a crucial role in enhancing customer satisfaction and...
-
Customer Service Representative
3 weeks ago
Markham, Canada BMO Financial Group Full time900 - 5221 Hwy 7 E Markham Ontario,L3R 1N3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Sevice Representative
3 weeks ago
Markham, Canada BMO Financial Group Full time1661 Denison Street Markham Ontario,L3R 6E4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Services Representative
3 weeks ago
Markham, Canada BMO Financial Group Full time710 Markland Street Markham Ontario,L6C 0G6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
2 weeks ago
Markham, Canada BMO Financial Group Full time9660 Markham Road Markham Ontario,L6E 0H8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
7 days ago
Markham, Canada BMO Financial Group Full time2851 John Street Markham Ontario,L3R 5R7 Cantonese & Mandarin Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...
-
Customer Care Representative
4 weeks ago
Markham, Canada Pet Valu Canada Inc. Full timeAt Pet Valu we understand that your pet is a part of the family, because we’re devoted pet lovers too. We have been providing pets with everything they need to live healthy, happy and active lives for more than 40 years. From distribution centers to stores to home office, we're supporting pets and their owners, and together we're making a...
-
Bank Teller/customer Service Representative
3 weeks ago
Markham, Canada CTBC Bank Corp. (Canada) Full time**Customer Service Representative (CSR)** Position Type: Regular Position Status: Full-time Work Location: Markham, ON **Description**: CTBC Bank Corp. (Canada) is a subsidiary of CTBC Holding Company Ltd (CTBC Bank). We are part of a global banking network and amongst the largest and most profitable privately owned banks headquartered in Taiwan. We are...
-
Customer Service Representative
3 weeks ago
Markham, Canada Sing Tao Media Group Full time**Customer Service Representative (part-time)** **Company description**: Sing Tao Media Group Canada (STMG) has been serving Chinese communities across the nation for over 46 years, connecting with more than 1.7 million Chinese Canadians through its digital, radio, and print platforms. STMG also boasts a strong presence in ecommerce and online...
-
Customer Service Representative
3 weeks ago
Markham, Canada KEX Express (Canada) Full time**Primary Job Duties**: - Reporting Duties: report shipment details & status in specified/assigned format (Microsoft Excel worksheet, Master Airway Bill documents and other assigned formats). - Documentation: maintain data integrity in various S.F. Systems. - Service/Product Knowledge: provide exceptional service to both internal and external customers,...