Customer Care Representative

1 month ago


Burlington, Canada Vince Ippolito Insurance Agency Full time

We are an Independently owned Agency and have been recognized as one of the top performing Desjardins Agencies in Canada. We hire people who use their skills and passion at work because our customers deserve to interact with us at our best. They trust us to help and understand what they are going through, and we take pride in coming through for them. If you are up for the task, we are interested in you.

Choose a career with Desjardins and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction.

**Responsibilities**:

- Effectively communicating Insurance products to clients
- Meet deadlines with accuracy and thoroughness
- Knowledge of Insurance products and how they help people manage their risks
- Administrative Duties
- Assessing risks and offering products to cover those risks
- Answering questions about billing and claims
- Making modifications to current client’s policies

**Qualifications and Experience**
- OTL and/or LLQP License preferred, but not required at time of interview
- Proficient in Microsoft Office: Word, Excel and Outlook
- Experience with customer service and administrative work preferred
- Excellent communication, written, verbal and listening skills
- Self-motivated, goal oriented and enthusiastic
- Diligent and hardworking
- Proactive in problem solving
- Ability to work in a team environment

**Benefits of Working with Us**
- Competitive Salary ($52,500 to start)
- Work-life Balance (4-day work week, 3-day weekend available once training is complete)
- 3 weeks’ vacation to start plus sick days
- Flexible start times
- Abundance of growth opportunities
- Year End bonuses
- Course and exam fees paid for if not currently licensed

***

**This is a Full-time position within a Desjardins Insurance Agency in Burlington,**
**this is not a remote role**
**.**

**We offer a challenging and rewarding environment with competitive compensation. Starting salary of $52,500 per year plus a generous commission package.**

We thank all applicants for their interest, however, only those selected for interview will be contacted.
- These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees._



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