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Csr (Customer Service Representative)

1 month ago

Corman Park, Canada Johal Roadlines Full time

Responsibilities:

- Assist customers with inquiries, concerns, and requests in a timely and professional manner
- Communicate effectively in English and Spanish to assist bilingual customers
- Analyze customer needs and provide appropriate solutions or recommendations
- Perform data entry tasks accurately and efficiently

**Skills**:

- Excellent communication skills, both verbal and written
- Fluency in English and with the ability to effectively communicate.
- Strong customer service skills, with the ability to handle difficult customers with professionalism and empathy
- Attention to detail and accuracy in data entry tasks
- Ability to analyze customer information and provide appropriate solutions or recommendations

This position offers an opportunity to work in a fast-paced customer service environment, assisting clients from diverse backgrounds. We provide comprehensive training to ensure you have the knowledge and skills needed to excel in this role.

**Salary**: $14.00-$24.70 per hour

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Corman Park, SK: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person