Restaurant Floor Manager

3 months ago

Toronto, Canada 34 Hospitality Full time

At **PASAJ**, a vibrant gem nestled in the heart of Leslieville, we’re not just a restaurant - we’re a destination. Our fusion menu, blending North American classics with bold Turkish flavors, is crafted from scratch to deliver an unparalleled dining experience. As leaders in creating memorable travel moments through exceptional food, aesthetics, and service, we’re passionate about elevating every guest experience.

We’re searching for an **exceptional Floor Manager** to join our team and help us continue to shine. This role is all about rolling up your sleeves and leading by example. We expect a hands-on manager who is actively involved in all aspects of floor operations, taking on multiple duties while supervising and motivating the team.

**What We’re Looking For**:

- **A Hands-On Leader**: We are looking for someone who excels at mentoring, inspiring, and motivating the team to reach their full potential, while actively engaging in daily operations to manage staff and ensure exceptional service and food quality.
- **A Professional**: Dedicated to delivering the highest quality service with a commitment to excellence.
- **A Supportive Guide**: Ready to mentor and inspire the team, guiding them in skills development and exceptional performance while achieving financial goals.
- **A Passionate Advocate**: With a love for food, hospitality, and customer service, you’re reliable, organized, and thrive in a fast-paced environment.
- **A Detail-Oriented Expert**: With at least 5 years of experience in restaurant front-of-house management, you bring a diploma in Culinary Management (preferred), and bartending experience (a plus). Smart Serve Certification are required or must be obtained.

**Key Responsibilities**:

- **Be Hands-On**: Actively oversee daily restaurant operations, from customer service to food quality, while managing and motivating a talented team.
- **Drive Efficiency**: Take charge of staff management and operations, minimizing labor costs, maximizing revenue, and understanding the significance of guest check averages.
- **Ensure Excellence**: Ensure compliance with health and safety regulations and develop strategies to enhance profitability.
- **Handle Inquiries Professionally**: Address customer inquiries and complaints with professionalism, and manage inventory levels efficiently.
- **Collaborate Effectively**: Work closely with kitchen staff to ensure smooth operations and deliver an exceptional dining experience.

**What we offer**:

- **Salary**: $45,000 - $48,000 per year, plus competitive tips.
- **Comprehensive Benefits**: Extended health insurance that includes dental and eye care.
- **Work-Life Balance**: Work 5 days a week, including weekends, with mostly daytime hours that end by 5 PM and occasional evening events.
- **Perks & Discounts**: Free delicious meals during your shifts and exclusive discounts at other restaurants owned by our company.

Join us at PASAJ, where your proactive leadership will be crucial, your skills will be honed, and your passion for exceptional dining experiences will thrive.

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$48,000.00 per year

Additional pay:

- Tips

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Every Weekend
- Holidays

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 6 years (preferred)

Licence/Certification:

- Smart Serve (preferred)

**Location**:

- Toronto, ON M4M 1K8 (required)

Work Location: In person

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