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Box Office Clerk

5 months ago

Oakville, Canada Town of Oakville Full time

**Job Details**:
**Part-Time (Non-Union T)**:
**Posting Status**:
**Open to current Town of Oakville employees and external applicants**:
**Closing Date**:
**Applications for this position must be received at **oakville.ca** by 11:59 pm at **June 30, 2023.**:
**This posting is for current and future opportunities and will be filled on an as needed basis.**:
**Program offerings and capacities may be reduced due the ongoing impacts of COVID-19 and implementation of necessary restrictions. Job specific duties may also be modified to comply with health and safety protocols.**:
**Responsibilities**:

- Process single ticket orders in person or by phone to different events taking place at the Oakville Centre and other venues in Oakville.
- Process, sell, and provide detailed information to the public on the big ticket membership discounts, length of membership, and costs.
- Process orders and provide information on costs, availability, deadline dates for subscription packages available to events at the Centre.
- Provide accurate and detailed information on policies, procedures and theatre etiquette to the public.
- Reception duties for the Oakville Centre in person and over the phone.
- Respond and assist patrons by providing technical support to the public purchasing tickets to events on sale at the Oakville Centre via the on line web site
- Other duties as required

**Qualifications**:

- Must be highly motivated and organized with outstanding problem solving abilities
- Excellent communication and customer service skills are required, previous knowledge and work experience in a customer service area is preferred.
- Good working knowledge of computers including experience in Microsoft Word, Excel, as well as proficient internet research skills are an asset.
- Knowledge and working experience in a customer service area is preferable.
- Must be available and willing to work days, evenings and weekends
- Knowledge or working experience of ticketing software would be an asset.

**DATED**:January 1, 2023**:
**We thank all applicants and advise that only those selected for an interview will be contacted.**: