Technical Documentation Manager
3 weeks ago
**Responsibilities**:
- Work closely with Product Managers, Developers, QA, and others to understand new features, use cases, and customer scenarios
- Write and publish user guides, reference materials, and use-case scenarios for new product releases
- Write conceptual and procedural content
- Use images to supplement descriptive content, and deliver a user experience aligned with how customers want to consume the content
**Requirements**:
- At least 5-year experience working in computer networking environments
- Experience in a team management role
- Ability to convert complex technical information into clean, concise, and coherent end-user documentation in plain English
- Strong command of standard American English grammar and usage
- Experience using some or all of the following software: MadCap Flare, Adobe InDesign, Adobe Illustrator, and Adobe Photoshop
- BA or BS degree, preferably in computer science, computer engineering, electrical engineering, MIS, English, or a related field
GD
LI-KL1
-
User Documentation Specialist
1 week ago
Ottawa, Canada Thales Full timeLocation: Canada_Remote, Canada Dans des marchés en rapide évolution, les clients à travers le monde font confiance à Thales. Thales est une entreprise où les personnes les plus brillantes du monde entier se regroupent pour mettre en commun leurs idées et ainsi s'inspirer mutuellement. Dans tous les secteurs où œuvre Thales, notamment...
-
Technical Project Manager
2 weeks ago
Ottawa, Canada Ribbon Communications Operating Company Full timeTechnical Project ManagerRibbon Communications is looking for a technical project manager to oversee and coordinate projects in a software development environment, from idea to launch, covering planning, requirements, development, testing, and deployment readiness. You will collaborate with the project stakeholders, Product Line Managers, R&D, and the...
-
Technical Account Manager
3 weeks ago
Ottawa, Canada Fortinet Full timeDescriptionThe TAM / Technical Account Manager will provide post sales technical support to Fortinet Customer assigned accounts. This will include conducting technical meetings with Customers to highlight Fortinet's products and solutions. Job Duties and Responsibilities • Technical support through Forticare Platform • Collection, analysis and...
-
Technical Support Manager
4 weeks ago
Ottawa, Canada N-able Full timeTechnical Support Manager JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Ottawa, Canada Support 18974 Job Description Why N-able N-able is seeking a Technical Support Manager to join us on this exciting journey as we grow! We have a people and partner-first culture at N-able, so we are elated to bring forth a...
-
Technical Account Manager
1 week ago
Ottawa, Canada Fortinet Full timeThe TAM / Technical Account Manager will provide post sales technical support to Fortinet Customer assigned accounts. This will include conducting technical meetings with Customers to highlight Fortinet’s products and solutions. Job Duties and Responsibilities Technical support through Forticare Platform Collection, analysis and change recommendations of...
-
Technical Support Manager
3 weeks ago
Ottawa, Canada N-able Technologies Ltd. Full timeWhy N-ableN-able is seeking a Technical Support Manager to join us on this exciting journey as we grow! We have a people and partner-first culture at N-able, so we are elated to bring forth a new opportunity for like-minded Technical Support professionals.N-able creates and sells powerful and affordable software to enable the digital evolution of various...
-
Technical Support Manager
4 weeks ago
Ottawa, Canada N-able Technologies Ltd. Full timeWhy N-ableN-able is seeking a Technical Support Manager to join us on this exciting journey as we grow! We have a people and partner-first culture at N-able, so we are elated to bring forth a new opportunity for like-minded Technical Support professionals.N-able creates and sells powerful and affordable software to enable the digital evolution of various...
-
Technical Support Manager
3 weeks ago
Ottawa, Canada N-able Technologies Ltd. Full timeWhy N-ableN-able is seeking a Technical Support Manager to join us on this exciting journey as we grow! We have a people and partner-first culture at N-able, so we are elated to bring forth a new opportunity for like-minded Technical Support professionals.N-able creates and sells powerful and affordable software to enable the digital evolution of various...
-
Document Management Administrator
1 week ago
Ottawa, Canada Canadian Blood Services Full time#LI-HYBRID LI-SW1 **Job category**: Quality and regulatory affairs **Job posting ID**: 5628 **Employment status**:Regular full-time **Position's anticipated start date**: 2024-04-22 **Classification**:PTS/MGT/IT B **Salary/Rate of pay**:$55,000 - $64,000 **Application deadline**: 2024-03-22 **Application requirements**: - Your up-to-date resume. - We...
-
Technical Writer
1 week ago
Ottawa, Canada DEW Engineering and Development Full timeDEW Engineering and Development is a multi-divisional technology company that designs and manufactures innovative products for global clients. DEW provides a wide range of services and products to our military and commercial customers including: design, test and evaluation; prototyping and development; and manufacturing. DEW offers opportunities for growth,...
-
Technical Writer
1 week ago
Ottawa, Canada DEW Engineering and Development ULC Full timeDEW Engineering and Development is a multi-divisional technology company that designs and manufactures innovative products for global clients. DEW provides a wide range of services and products to our military and commercial customers including: design, test and evaluation; prototyping and development; and manufacturing. DEW offers opportunities for growth,...
-
Technical Writer
1 week ago
Ottawa, Canada Bird Construction Full timeTechnical Writer Where Greatness Grows The greatest achievements in history are borne from the greatness within people - where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird. As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within...
-
Technical Writer
3 days ago
Ottawa, Canada NOKIA Full time**Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...
-
Technical Writer
4 weeks ago
Ottawa, Canada BlackBerry Full timeWorker Sub-Type: Regular **Job Description**: Responsibilities of a technical writer: - Gathers information from source code, design documents, standards, and engineers. - Writes user guides, programming guides, reference guides, technical notes, and release notes. - Provides helpful, illustrative examples for the engineers who depend on them. -...
-
Technical Writer
3 weeks ago
Ottawa, Canada ADGA Group of Companies Full timeJob Description REF 001 ADGA is hiring an Intermediate Technical Writer to provide technical writing support to one of our large Defence programs. Witin this role the successful candidate will be responsible for the following tasks: Reviewing, developing and editing sustainment business case analysis (SBCA) documentation; Assisting the SBCA team...
-
Technical Account Manager
3 weeks ago
Ottawa, Canada Fuelled Networks Full time**About The Role**: Our Technical Account Managers are responsible for building and maintaining purposeful relationships within our existing client base. You will provide technical recommendations aligned with the client’s business objectives. You focus on security and future requirements. You own the client relationship and develop a thorough...
-
Technical Writer
4 weeks ago
Ottawa, Canada Sonovision Full timeSonovision Canada and Sonovision USA are industry-leading technical publications and engineering documentation management firms for the Aerospace and Defense industry. We are looking for dynamic individuals to join our team of talented and passionate people! Here at Sonovision, we pride ourselves on providing our clients with great management, flexibility,...
-
Technical Writer
7 days ago
Ottawa, Canada FRAMOS Full time**ABOUT THE ROLE**: Are you a technology enthusiast with a strong background in creating and maintaining technical documentation looking to make your next move? We are FRAMOS, an international product-driven tech company of more than 180 amazing people from all over the world. We are looking for a Technical Writer to join our team to achieve our strategic...
-
Technical Support Manager
4 weeks ago
Ottawa, ON, Canada N-able Technologies Ltd. Full timeWhy N-able N-able is seeking a Technical Support Manager to join us on this exciting journey as we grow! We have a people and partner-first culture at N-able, so we are elated to bring forth a new opportunity for like-minded Technical Support professionals. N-able creates and sells powerful and affordable software to enable the digital evolution of...
-
Ottawa, Canada S I Systems Full timeSr Business Analyst to document business and technical requirements for a large federal government program Our valued Public Sector client requires a Senior Business Analyst to document business and technical requirements for a large federal government program. This is a won contract, looking to start ASAP. Must Have: Extensive experience producing business...