Sales & Leasing Professional
2 months ago
**Summary**
The Sales Consultant is responsible for managing all aspects of the New or Used Car Sales process from the point the customer walks into the dealership to the point of sale and beyond. The Sales Consultant will be passionate about building an ongoing relationship with the customer with the objective to create Brand loyalty and the highest level of customer satisfaction. The Sales Consultant is focused on achieving sales targets and utilizes the tools provided to them to assist them in their mission for sales excellence.
**The Details**
- Listen to customer needs, and assist customers in understanding the offering and then selecting an appropriate vehicle.
- Create a customer base through effective contact methods that work for the customer.
- Keep detailed records of all interactions with customers.
- Handle all customer queries and concerns with a genuine intent to resolve their problem or issue.
- Follows-up with customers in a way that works best for them.
- Prepare for the delivery of new vehicle. Ensures all details of the delivery are completed.
- Ensure all documentation/paperwork is completed in an accurate and timely manner.
- Stay up-to-date on all dealership training programs.
- Be able to explain technical features, options and their benefits.
- Be knowledgeable about new features, specials and updates.
- Be a champion for delivering excellent service at all times.
- Maintain a high level of professional appearance at all times.
**Specific Skills**
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Excellent verbal communication.
- Excellent customer service skills including listening skills.
- Organized and an attention to detail with the ability to document customer needs.
- Flexible and open to change; take on special tasks as needed.
- Results Oriented and Accountable.
- Basic computer skills and knowledge of Microsoft Office.
**Education & Experience**
- Automotive sales experience would be an asset.
- Valid OMVIC License.
- Valid Driver’s License.
- Adaptable to work evening and weekend shifts as scheduled.
**What we offer**
- Guaranteed income during Winter months
- Group benefits plan
- Company RRSP Match Program
- Family friendly working environment
- Competitive commission pay structure
- Ongoing training and support
**Job Types**: Full-time, Permanent
Pay: $40,000.00-$100,000.00 per year
Additional pay:
- Commission pay
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
**Experience**:
- sales: 1 year (preferred)
Licence/Certification:
- OMVIC (preferred)
Work Location: In person
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