Scheduling Supervisor

3 months ago

Peterborough, Canada Peterborough Regional Health Centre Full time

Position: Scheduling Supervisor

Department: Human Resources

Position Status: Full-Time

Union: Non-Union

Number of Positions: 1

HOURS OF WORK:
Hours of work are Monday to Friday, daytime hours and extra hours may be required on occasion to meet workload demands.

Approximate # of Hours per week:37.5

Type of Shifts:Hours of work are Monday to Friday, daytime hours

WHY WORK FOR US:
Peterborough Regional Health Centre (PRHC) is a state-of-the-art regional hospital with a proud local history extending back over a century. With a capacity of 494 beds, our regional hospital has one of the busiest Emergency Department in Ontario and offers an extensive range of services, including specialized programs in renal, stroke, cardiac, cancer care, and vascular surgery.

We wouldn't be the hospital we are today without the people and nothing is more important to us then our team of dedicated employees. At PRHC, we pride ourselves on creating and maintaining an environment where people are valued, recognized, and treated with respect.

We believe that the best way to support our patients is through our people. We do this by providing our employees with competitive and comprehensive benefit plans, a pension program with matching employer contribution, professional development opportunities, employee and family assistance program, health and wellness programs (gym and yoga memberships, annual wellness fair, travel discounts) and a learning fund for educational development. Exploring new positions, programs, or development initiatives is encouraged as it contributes to your personal and professional growth. PRHC supports and encourages you to pursue whatever path you choose.

WHAT YOU’LL DO:
The Scheduling Supervisor is a member of the HR team and is a key resource for the daily operations of the Scheduling department within the HR Division. Along with the HR Manager, Scheduling and Systems., the Scheduling Supervisor provides leadership support the Scheduling team and to PRHC Leadership with expert advice and knowledge on the scheduling system, scheduling practices, and standard processes.

The Supervisor isresponsible for providing coaching, support, mentorship and training to the Scheduling team.

Leadership:

- In collaboration with the HR Manager, oversee the daily operation of the Scheduling department
- Communicate the performance expectations of all members of the Scheduling department and provide continuous feedback on performance, taking immediate action to recognize achievements and address deficiencies or problems
- Monitor team performance and develop feedback reports for management
- Provide input into performance evaluations
- Participate in the recruitment and selection of new Scheduling team members
- Provide communication, education, problem-solving and general information sharing within the Scheduling department through regular staff meetings and other communication techniques
- Monitor day to day transactions (on a regular cadence), including developing and conducting regular integrity checks for data accuracy and completeness
- Assists with the evaluation and monitoring of scheduling systems, policy and procedures and recommend changes when necessary
- Promote good public relations by fostering and maintaining positive communications with staff and clients
- Lead and nurture a work culture that promotes open, frequent, and dynamic communication among Scheduling department staff, promoting teamwork with a customer focus to accomplish desired goals and objectives
- Prepares working schedules for the team according to rotational planner timelines
- Manages escalations ensuring issues are resolved in a timely manner
- Interact with unit managers or their delegates for continual improvement of the staff scheduling processes - optimizing the use of the Kronos/Dimensions for staff
- Represent the hospital in issues pertaining to scheduling (e.g. grievances, labour management, collective agreement bargaining), if required
- From a quality control perspective, oversee the maintenance, restructuring, and changes to master rotations by HR Scheduling Planners based on hospital needs
- Provide expertise in the development of new master schedules and staffing plans
- Act as a resource for creative scheduling solutions to support staffing needs and improve staff satisfaction with their scheduling experiences

Training and Development:

- Develop and deliver training and refresher training for staff & leaders to use the corporate Time & Attendance System (Kronos/Dimensions) including but not limited to end user self-service, manager orientation, etc.
- Provide education and training to all Scheduling department staff with regard to union contracts (in collaboration with the Labour Lead), payroll, scheduling rules, and the corporate Time & Attendance System (Kronos/Dimensions)
- Provide input into the learning/performance needs of Scheduling department staff, identifying gaps and trends as well as developing conte

  • Supervisor, Scheduling

    4 months ago

    Peterborough, Canada Peterborough Regional Health Centre Full time

    Position: Scheduling Supervisor Department: Human Resources Position Status: Full-Time Union: Non-Union Number of Positions: 1 HOURS OF WORK: Hours of work are Monday to Friday, daytime hours and extra hours may be required on occasion to meet workload demands. Approximate # of Hours per week:37.5 Type of Shifts: Hours of work are Monday to Friday,...

  • Rece Before

    1 week ago

    Peterborough, Canada YMCA Of Central East Ontario- Highland Heights Kids Club Supervisor Full time

    Reporting to the Regional Child Care Supervisor, you will work with the team to ensure that all YMCA child care programs provide quality care, service and support to the participants and their families. The Child Care Educator is responsible for assisting in planning and implementing age appropriate programs and presenting a safe/clean and visually appealing...

  • Part-time Scheduler

    3 months ago

    Peterborough, Canada St Joseph's at Fleming Full time

    Part-Time Weekend Scheduler, base schedule of every other weekend, twelve hour shifts from 6am - 6pm. Are you looking to join a team of professionals that are passionate about providing quality person-centered care in a Long-Term Care Home? Then St. Joseph’s at Fleming is the place for you! Come join our team of dedicated professionals who demonstrate our...

  • Part-time Scheduler

    3 months ago

    Peterborough, Canada St Joseph's at Fleming Full time

    Part-Time Weekend Scheduler, base schedule of every other weekend, twelve hour shifts from 6am - 6pm, potential for additional weekday shifts. Are you looking to join a team of professionals that are passionate about providing quality person-centered care in a Long-Term Care Home? Then St. Joseph’s at Fleming is the place for you! Come join our team of...

  • Team Coordinator/medical Scheduler

    4 months ago

    Peterborough, Canada CarePartners Full time

    Who We Are: CarePartners is one of Ontario’s largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario. We visit approximately 80,000 patients each year in homes,...

  • Team Coordinator/medical Scheduler-

    3 months ago

    Peterborough, Canada CarePartners Full time

    Who We Are: CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 22 nursing...

  • Front Desk Supervisor

    3 months ago

    Peterborough, Canada Comfort Hotel & Suites Full time

    We are looking for a leader for our Front Desk team at the hotel. This person will be responsible for the training and follow up of all front desk employees. The front desk supervisor works closely with the General Manager to write policy and procedure, communicate with the team about changes and new initiatives. This person writes the front desk schedule...

  • Front Desk Supervisor

    3 months ago

    Peterborough, Canada Comfort Hotel & Suites Full time

    We are looking for a leader for our Front Desk team at the hotel. This person will be responsible for the training and follow up of all front desk employees. The front desk supervisor works closely with the General Manager to write policy and procedure, communicate with the team about changes and new initiatives. This person writes the front desk schedule...

  • Operations Supervisor

    5 days ago

    Peterborough, Ontario, Canada 2578915 ONTARIO INC. Full time

    Job Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at 2578915 ONTARIO INC. The successful candidate will be responsible for supervising workers and projects, training or arranging for training, and coordinating and scheduling activities.Key Responsibilities:Supervise workers and projects to ensure efficient...

  • Operations Supervisor

    5 days ago

    Peterborough, Ontario, Canada 2578915 ONTARIO INC. Full time

    Job Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at 2578915 ONTARIO INC. The successful candidate will be responsible for supervising workers and projects, training or arranging for training, and coordinating and scheduling activities.Key Responsibilities:Supervise workers and projects to ensure efficient...

  • Operations Supervisor

    10 hours ago

    Peterborough, Ontario, Canada 2578915 ONTARIO INC. Full time

    Job Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at 2578915 ONTARIO INC. The successful candidate will be responsible for supervising workers and projects, training or arranging for training, and coordinating and scheduling activities.Key Responsibilities:Supervise workers and projects to ensure efficient...

  • Operations Supervisor

    13 hours ago

    Peterborough, Ontario, Canada 2578915 ONTARIO INC. Full time

    Job Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at 2578915 ONTARIO INC. The successful candidate will be responsible for supervising workers and projects, training or arranging for training, and coordinating and scheduling activities.Key Responsibilities:Supervise workers and projects to ensure efficient...

  • Operations Supervisor

    2 days ago

    Peterborough, Ontario, Canada 2578915 ONTARIO INC. Full time

    Job Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at 2578915 ONTARIO INC. The successful candidate will be responsible for supervising workers and projects, training or arranging for training, and coordinating and scheduling activities.Key Responsibilities:Supervise workers and projects to ensure efficient...

  • Operations Supervisor

    2 days ago

    Peterborough, Ontario, Canada 2578915 ONTARIO INC. Full time

    Job Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at 2578915 ONTARIO INC. The successful candidate will be responsible for supervising workers and projects, training or arranging for training, and coordinating and scheduling activities.Key Responsibilities:Supervise workers and projects to ensure efficient...

  • Afternoon Shift Supervisor

    5 days ago

    Peterborough, Ontario, Canada Tim Hortons Full time

    Shift Supervisor Job DescriptionAt Tim Hortons, we're looking for a skilled Shift Supervisor to join our team. As a Shift Supervisor, you'll play a critical role in ensuring our guests have an exceptional experience.Key Responsibilities:Work closely with Restaurant Management to train and develop team members, fostering a positive work environment.Supervise...

  • Afternoon Shift Supervisor

    5 days ago

    Peterborough, Ontario, Canada Tim Hortons Full time

    Shift Supervisor Job DescriptionAt Tim Hortons, we're looking for a skilled Shift Supervisor to join our team. As a Shift Supervisor, you'll play a critical role in ensuring our guests have an exceptional experience.Key Responsibilities:Work closely with Restaurant Management to train and develop team members, fostering a positive work environment.Supervise...

  • Operations Supervisor

    4 days ago

    Peterborough, Ontario, Canada GardaWorld Cash Full time

    Operations Supervisor Job DescriptionGardaWorld Cash, a leading security company, is seeking an experienced Operations Supervisor to oversee its Cash Transportation division.This role offers a dynamic work environment where you can share your ideas and grow professionally. With a family-oriented atmosphere, you will have the opportunity to develop your...

  • Operations Supervisor

    4 days ago

    Peterborough, Ontario, Canada GardaWorld Cash Full time

    Operations Supervisor Job DescriptionGardaWorld Cash, a leading security company, is seeking an experienced Operations Supervisor to oversee its Cash Transportation division.This role offers a dynamic work environment where you can share your ideas and grow professionally. With a family-oriented atmosphere, you will have the opportunity to develop your...

  • Supervisor, Support Services

    4 months ago

    Peterborough, Canada Peterborough Regional Health Centre Full time

    **Position**:Supervisor **Department**:Support Services **Position Status**:Temporary Part Time **Union**:Non-Union **Number of Positions**:1 **HOURS OF WORK**: **WHY WORK FOR US**: Peterborough Regional Health Centre (PRHC) is a state-of-the-art regional hospital with a proud local history extending back over a century. With a capacity of 494 beds, our...

  • Supervisor, Support Services

    2 weeks ago

    Peterborough, Canada Peterborough Regional Health Centre Full time

    **Position**:Supervisor, Support Services **Department**:Environmental **Position Status**:Part-time Permanent **Union**:Non-Union **Number of Positions**:1 **HOURS OF WORK**: **WHY WORK FOR US**: Peterborough Regional Health Centre (PRHC) is a state-of-the-art regional hospital with a proud local history extending back over a century. With a capacity...