Batch/dispatch

**Position: Operations - BATCH/DISPATCH**

**Independent Concrete Ltd. is one of Victoria’s top producers of quality Ready Mixed Concrete. We are dedicated and proud to provide quality product and service to the Residential, Infrastructure and Commercial segments within our region and offer competitive compensation and benefits as well as a collaborative team environment that values and rewards hard work.**
- **Overview**:_

Fast paced, customer-oriented environment, responsible for scheduling drivers & concrete deliveries, ordering raw material as required for production, optimizing KPI’s (Key Performance Indicators, ie: m3/Man-hr., truck utilization, on time deliveries) and ensuring accurate batching to provide quality product and service to meet the customers' requirements daily.
- **Overview of Responsibilities but not limited to**:_
- Stakeholder Relations - build, maintain and have excellent interaction with our customers, drivers and colleagues. Promote and maintain a TEAM environment.
- Efficient Driver Call Ins - schedule drivers and deliveries, while meeting customer expectations and plant operating capabilities.
- Plant Efficiency - understanding of plant operations, maintenance, ordering parts/supplies, coordinating scheduled and unscheduled maintenance.
- Computer Software - ensure all batching and computer software is kept up to date with the current versions available.
- Quality Control - Ensure accurate batching and QC/QA best practices are followed to provide a quality product to our customers.
- Safety - promote a safe working environment; ensuring company’s safety policies and procedures are being followed. Ensuring Incident and Accident reports are completed and forwarded in a timely manner.
- Fleet Management - Ensure ICL rolling stock is utilized in the most efficient and effective manner, inspections & maintenance is kept up, follows legislated requirements and required maintenance/repairs are coordinated with Maintenance Facility & Personnel.
- Raw Materials Management - responsible for monitoring and coordinating all raw material orders for the production needed.
- Environmental - respect and promote the company’s environmental policy. Ensure operations equipment and systems for environmental stewardship are kept in optimal working order.
- Administration - ensure the day-to-day paperwork is managed and forwarded to head office as per company deadlines.
- **Specific Duties and Responsibilities, but not limited to**:_
- Plant start up or shut down procedures and checklists completed. Ensure alarms are armed or disarmed and gates are locked or unlocked (depending on shift).
- Direct Drivers and collaborate with Yard Personnel, Plant Assistants and CSR’s to ensure Operational and Customer needs are maintained to the highest standards.
- Ensure quality product is batched and delivered to our customers in a timely manner. OTIS (On Time, In Spec.)
- Order and receive raw materials.
- Monitor and ensure plant equipment and rolling stock maintenance is completed on a regular basis through collaboration with maintenance Team.
- Scheduling drivers & orders.
- Optimizing plant & batching system.
- Ensure timecards, daily field reports, truck tickets, and other administrative requirements are being completed.
- Collaborate and assist with QC/QA initiatives/checks to ensure our product meets or exceeds expectations.
- Excellent communication and interpersonal skills
- Provide updates and communicate regularly to Operations Supervisor.
- Other duties or special projects assigned by Operations Supervisor and/or General Manager as needed.
- **Personal Attributes & Qualifications**:_
- Able to multi-task and maintain composure in busy environment
- Customer service oriented
- Good organization, time management and planning skills
- Strong math abilities
- Excellent computer skills
- Mechanical/Plant knowledge
- Strong team player with a positive attitude and ability to provide Leadership
- Self-starter, with excellent work ethic
- Leads by example

**Salary**: $29.00-$32.00 per hour

**Benefits**:

- Extended health care
- RRSP match

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person