Manager, Laboratory Operations, Lab Management

6 months ago

Vancouver, Canada PHSA Full time

**Manager, Laboratory Operations, Lab Management Allocations**

Provincial Laboratory Medicine Services

Vancouver, BC

**What you’ll do**
- Working with the operations director and site medical director, implement plans, goals and objectives in accordance with the strategic plans of the organization to ensure delivery of a comprehensive range of laboratory and diagnostic services. Responsible for the resolution of operational problems and for the development of plans for normal and contingency operations of the laboratories such as strike contingency planning and other requirements.
- Direct the business operations of assigned Laboratories which includes but is not limited to the administrative and technical operations of the laboratory; financial management and control of the operating budget; maintenance of safety, quality and accreditation standards.
- Work with medical staff for service reviews and setting of service objectives by initiating data collection and analysis for service planning and improvement. Oversee follow up as agreed on.
- Partner with senior technical and medical staff and other stakeholders to review equipment, methodology, and new scientific development and facilitate the introduction of new diagnostic laboratory technologies as appropriate and in accordance with the strategic plan.
- Develop and maintain effective working relationships with other departments, groups and team members through continual liaison and builds successful collaboration to ensure integration of services and to support the delivery of high-quality health care; facilitate interdisciplinary cooperation, participate on committees, and provide regular relevant communication on pertinent matters.
- Provide leadership in establishing priorities for allocation of available resources including identifying resources for Laboratory Divisions/Programs and services such as planning for space, equipment and staff.
- Provide leadership in the implementation of new systems or programs within the assigned LM Laboratories in order to ensure successful outcomes. Participate in or lead process redesign at the site/s.
- Define an effective workforce plan consistent with strategic goals and objectives and within the context of operational demands and environmental and resource constraints. Oversee the recruitment and professional development of non-medical staff members and ensure that staff members are achieving a level of performance that meets the highest standards within their areas of function.

**What you bring**

**Qualifications**:

- A level of education, training, and experience equivalent to a Bachelor of Science Degree in Medical Technology and Certification with the Canadian Society for Medical Laboratory Science as an Advanced Registered Technologist (ART) or post graduate education in Business and/or Hospital Administration
- A minimum ten years of recent related experience as a Medical Technologist with five years in a leadership capacity or an equivalent combination of education, training, and experience.

Skills & Knowledge
- In depth knowledge of regulatory policies, legislation, and processes relevant to laboratory licensing in BC.
- Solid understanding of Diagnostic Accreditation Program and other provincial or federal legislation of laboratory information systems and laboratory technology and equipment.
- Ability to work independently and as part of a leadership team.
- Demonstrated analytical and problem solving skills.
- Ability to deal effectively with all levels of staff.
- Demonstrated ability to supervise and lead staff.
- Familiarity with regulatory bodies and policies/procedures relevant to laboratory diagnostic services in Canada.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

**What we bring**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation en

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