Administrative Assistant
3 days ago
Job Title: Administrative Assistant at Focal
Location: In-person - Focal Office - 1017 Fort St, Victoria, BC V8V 3K5 (Victoria, BC)
**Job Type**: Full-Time
How to Apply: Please submit your resume and a cover letter outlining your experience and why you would be a great fit for the Administrative Assistant position at Focal.
Compensation:
Competitive base salary $45K to $50K + Performance based incentives based on operational success and client satisfaction.
Most wedding photographers still rely on word of mouth, expos, and sheer luck to grow their business. Sounds crazy, doesn’t it?
These methods are outdated, ineffective, and slow, leading to many photographers leaving the industry altogether.
That’s why we built Focal—to help photographers build strong and self-sustaining businesses.
Does it work? Here’s what our photographers are saying:
“Focal has been truly invaluable to my wedding photography journey. From setting up my website, to the Focal Ignite program, they have upped my business to the next level again and again. With my website, they have helped me with creating packages that are tailored to my market, and helped drive in more business. I don’t think you can get that with any other company. Speaking on more business, Ignite has helped put more eyeballs on me than ever before. Because of Ignite, I have booked weddings before an engagement shoot even happens. *Correction: my VERY OWN SALES MANAGER BOOKED THE WEDDING, and all that was needed from me was a video call I can’t thank them enough” - David Anthony
Why Work at Focal?
Be part of a vibrant and forward-thinking tech company that values creativity and innovation.
Work in a supportive environment that encourages professional growth and development.
Enjoy a role with significant impact, ensuring smooth and efficient operations that help clients grow their businesses.
Role Overview: We are looking for a motivated and detail-oriented Administrative Assistant to support and report directly to a Studio Manager. The Studio Manager’s role is to help photographers manage their leads (couples) and nurture them into booking their weddings. As the Administrative Assistant, you’ll collaborate closely with the Studio Manager to address client objections, assist couples in planning their wedding photography, and ensure seamless operations.
Your daily tasks will focus on:
- Communicating with photographers and their clients to provide top-tier service.
- Using the Focal CRM system to manage and nurture leads.
- Creating bookings, sending contracts, and managing payments on behalf of photographers through the Focal booking system.
- Providing excellent customer service to both photographers and clients, ensuring a smooth and enjoyable journey to book a photographer.
This role is perfect for someone who thrives on organization and loves attention to detail. If you have a brain that loves color-coding your notes, meticulously scheduling, and keeping things neatly planned, this could be the perfect fit for you
Qualifications:
- Experience with PIPEDRIVE or related CRM and automation tools such as Zapier/Make an asset.
- Proven experience in operations, project management, or a related field. Experience in the wedding or photography industry is a plus.
- Strong organizational and time management skills, with the ability to manage multiple tasks and projects simultaneously.
- Excellent problem-solving skills with a proactive approach to identifying and resolving issues.
- Familiarity with digital marketing or sales operations is highly desirable.
- Prior experience utilizing CRM software to manage workflows and track project performance.
- Strong communication skills, able to effectively coordinate between teams and convey updates clearly.
- Energetic and proactive, with a passion for streamlining processes and improving efficiency.
We look forward to hearing from you and possibly welcoming you to our team
Pay: $40,000.00-$50,000.00 per year
Additional pay:
- Bonus pay
- Commission pay
**Benefits**:
- Commuter benefits
- Company events
- Dental care
- Discounted or free food
- Employee stock purchase plan
- Extended health care
- Flexible schedule
- Paid time off
- Vision care
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Administrative experience: 1 year (preferred)
Work Location: In person
Application deadline: 2025-01-18
Expected start date: 2025-01-20
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