Sales Team Lead

2 months ago

Abbotsford, Canada Silver Hills Bakery Full time

We are looking for a **Sales Team Lead **to join our Retail team. Our Sales Team Lead will assist with the day-to-day sales related activities and provide support to the Retail Store Manager and Retail Store Coordinator.

**Opportunities**

The Sales Team Lead will provide support for the daily planning, organization and follow-up of all sales related activities within the store. This individual will aid the Retail Store Manager in the day-to-day operations of the store, while motivating and inspiring the sales team to maximize the store’s sales performance through customer experience.

**Here is who you are **

**_Drive & motivation_**
- You are passionate about healthy living and values which align with Silver Hills
- You want to join a progressive family-owned company on a mission to build healthier communities
- You want to expand your knowledge and learn about our unique plant based products.
- You enjoy performing tasks that require a lot of relationship building and customer interactions

**Requirements**:
**_ Skills & ABILITIES _**
- You are service oriented
- You are able to handle constant change (change in product offering, change in company policies) with a positive attitude.
- You are be able to handle stock shortages with a positive attitude
- Must be flexible to work all store shifts
- Must be service oriented
- Have good supervisory skills
- Excellent communication skills
- Good temperament
- Computer skills (Microsoft, Excel).
- Knowledge of natural foods, vegetarian and vegan lifestyle preferred
- Knowledge of health and healthy lifestyle

**_Experience_**
- Previous retail sales and inventory experience in the food industry is an asset
- Must have excellent communication skills; fully proficient in English
- Two (2) years recent related experience, including one (1) year supervisory experience, or equivalent combination of education, training and experience.

**Things you will do **
- Manage Backroom
- Ensure organization, product storage and rotation by staff.
- Staff Management/Support
- Support in creating an inspiring team environment with an open communication culture.
- Achieve delegated tasks within set deadlines.
- Motivate fellow team members.
- Support training to team members when necessary
- Provide store key holder support including opening and closing of the store as required.
- Store Operations Management
- Execute day-to-day operations
- Ensure customer complaints are dealt with in accordance with company policy
- Ensure that visual merchandising standards are achieved and that all products are displayed in accordance with company policy
- Floor sale support / restocking as needed.

**OTHER**
- Ability to frequently bend and reach while stocking
- Flexibility with schedule changes and shift times
- Availability 6 days per week (Sun
- Friday)

**Benefits**
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- Paid Time Off Benefits
- On-site Parking
- Training & Development
- Employee Discounts
- Employee Assistance Program - Counseling

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