Customer Service Representative

4 days ago

Abbotsford, Canada APG Canada West Full time

Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry’s well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and Europe.

Oldcastle APG Canada West is seeking a qualified individual to join our energetic and thriving team located in Abbotsford, BC. The Customer Service Representative will report directly to the CSR Supervisor and will be an integral part of the sales team.

**Job Summary**:
**Key Responsibilities**:

- Arrange transportation, including obtaining best price and timely delivery to meet customer needs
- Assist customers by providing information and product specifications
- Coordinate deliveries of jobsite and retail locations, including processing/posting of pallet returns and some product returns
- Working with all aspects of dispatching, including but not limited to, confirming freight and matching pick/ship tickets.
- Work closely with production, yard, shipping, and sale staff to get orders out to customers in a timely and efficient manner
- May collaborate with outside sales team to exchange information of value regarding customer inquiries
- Process product returns & refunds
- Process cash/debit/credit account transactions
- Assist with receiving of goods and raw materials for yard, maintenance, and production
- Assist with cycle counts on inventory to include all products produced, investigate and report variances to Operations Manager
- Work with appropriate Operations team to prepare yard and plant for quarterly counts of finished goods and raw materials including the set-up of count teams
- Work with Operations Manager to complete inventory counts and posting of final variance
- Print all required reports related to inventory and provide to Operations Manager for signature
- Investigate and explain inventory variances

**Skills/Knowledge and Experience**:

- Ability to work in a team setting with a variety of different personalities from various departments and positions
- Must have very strong customer service and data entry skills
- Must be able to multi-task and prioritize in a fast-paced, high-pressure environment
- Must possess advanced computer skills specifically in Microsoft Office Suite, prior experience working with an ERP/MRP considered an asset
- High School Diploma
- Ideally 2-4 years of experience in a customer service role and/or purchasing & inventory control role preferably in a manufacturing environment

**What APG Canada West Offers You**
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A culture that values opportunity for growth, development, and internal promotion

**About CRH**

Oldcastle APG and CRH have a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH family. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

**Experience**:

- customer service: 3 years (preferred)
- data entry: 2 years (preferred)
- ERP/MRP: 1 year (preferred)

Work Location: In person

  • Customer Service Representative

    3 weeks ago

    Abbotsford, Canada Hudson Service Group Full time

    We are an established but growing Plumbing + HVAC company located in Abbotsford. Our new ownership is looking for energetic individuals eager to join a dynamic team! In this position you will be responsible for dispatching and customer service. You will be working with technicians on a daily basis and following up with customers to confirm 100% customer...

  • Customer Service Representative

    3 days ago

    Abbotsford, Canada Hudson Service Group Full time

    We are an established but growing Plumbing + HVAC company located in Abbotsford. Our new ownership is looking for energetic individuals eager to join a dynamic team! In this position you will be responsible for dispatching and customer service. You will be working with technicians on a daily basis and following up with customers to confirm 100% customer...

  • Customer Service Representative

    1 week ago

    Abbotsford, British Columbia, Canada Hudson Service Group Full time

    We are an established but growing Plumbing + HVAC company located in Abbotsford.Our new ownership is looking for energetic individuals eager to join a dynamic teamIn this position you will be responsible for dispatching and customer service. You will be working with technicians on a daily basis and following up with customers to confirm 100% customer...

  • Customer Service Representative

    1 week ago

    Abbotsford, British Columbia, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, returns, trade-ins and more.No experience required, we will equip you with the...

  • Customer Service Representative

    1 month ago

    Abbotsford, British Columbia, Canada Pockit Self Storage Full time

    Salary: $ $20.00 hour + monthly incentivesAre you outgoing and love customer service?Pockit Self Storage is proud to offer the best self storage solutions available and we are currently looking for an outgoing, customer focused, professional individual to join our Abbotsford team as a Customer Service Representative. Applicants must be energetic,...

  • Customer Service Representative

    4 weeks ago

    Abbotsford, British Columbia, Canada Pockit Self Storage Full time

    Salary: $ $20.00 hour + monthly incentivesAre you outgoing and love customer service?Pockit Self Storage is proud to offer the best self storage solutions available and we are currently looking for an outgoing, customer focused, professional individual to join our Abbotsford team as a Customer Service Representative. Applicants must be energetic,...

  • Customer Service Representative

    2 weeks ago

    Abbotsford, Canada Fix Auto - Abby East Full time

    Do you have an administrative background and looking for an exciting new career in the collision industry? _ - Are you looking for a long-term, stable career with a company that places importance on the well-being of each team member?_ If you answered 'YES!' to any of these questions, Fix Auto is the place for you! We are looking for a passionate and...

  • Customer Service Representative

    2 weeks ago

    Abbotsford, Canada Fast Air Jet Centre Full time

    **Fast Air Jet Centre - Abbotsford, BC - CYXX - Customer Service Representative** Come join our team of aviation professionals providing distinguished client experiences. As an integral part of our fast - paced organization, you will function as a cohesive member of our team by providing exceptional customer service while carrying out your aviation related...

  • Customer Service Representative

    3 weeks ago

    Abbotsford, Canada Number 8 Freight Full time

    **Number 8 Freight, is a well reputed freight company, a subsidiary of the Mullen Group - one of Canada's largest Logistics companies!** Number 8 Freight is a leader in same day and expedited courier, dry van, and flat deck delivery industry to all points in the Greater Vancouver area and Fraser Valley. We provide less than load, full load & expedited...

  • Customer Service Representative

    3 weeks ago

    Abbotsford, Canada Number 8 Freight Full time

    **Number 8 Freight, is a well reputed freight company, a subsidiary of the Mullen Group - one of Canada's largest Logistics companies!** Number 8 Freight is a leader in same day and expedited courier, dry van, and flat deck delivery industry to all points in the Greater Vancouver area and Fraser Valley. We provide less than load, full load & expedited...

  • Customer Service Representative

    1 week ago

    Abbotsford, British Columbia, Canada Power to Change Full time

    Title: Customer Service Representative Ministry: Partner Care Location: Abbotsford, BC (P2C National Resource Center) Reports to: Partner Care Manager Position type: 4 months Temporary Placement: hours/ weekly (June to October with Extension Possibility) Power to Change's mission is to help people know Jesus and experience His power to change...

  • Customer Service Representative

    4 days ago

    Abbotsford, Canada Fix Auto - Abby East Full time

    Are you an administrative professional with experience working in a Collision Centre, looking for an opportunity to be part of a great team?_ - Do you enjoy working in a customer facing role where you get the opportunity to let both your customer service and administrative skills shine?_ If this sounds like you,** Fix Auto Abbotsford East **would love to...

  • Customer Service Representative

    4 weeks ago

    Abbotsford, Canada U-Haul Full time

    Location: 33966 Hazelwood Ave RR3, Abbotsford, British Columbia V2S7V2 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    4 weeks ago

    Abbotsford, Canada U-Haul Full time

    Location: 33966 Hazelwood Ave RR3, Abbotsford, British Columbia V2S7V2 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative/cashier

    6 days ago

    Abbotsford, Canada WeVape Yaletown Full time

    **Job Summary** We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient,...

  • Storage Customer Service Representative

    2 weeks ago

    Abbotsford, Canada U-Haul Full time

    **Location**: 33966 Hazelwood Ave RR3, Abbotsford, British Columbia V2S7V2 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Do you enjoy helping others? Are looking for a job that offers the flexibility your schedule needs or are you simply looking for some extra hours to supplement your income? If so, then a Storage Customer Service...

  • Customer Service Representative

    1 month ago

    Abbotsford, Canada Hospital Transfers Full time

    Do you thrive in a fast-paced environment where you can multi-task while remaining customer focused? Do you have a background in providing excellent customer service? Based in Abbotsford, our small, friendly and fast-paced office is looking for a positive team player to join us as a full time Customer Service Representative. We operate 7 days/week, 6 am to...

  • Customer Service Representative

    3 weeks ago

    Abbotsford, Canada Hospital Transfers Full time

    Do you thrive in a fast-paced environment where you can multi-task while remaining customer focused? Do you have a background in providing excellent customer service? Based in Abbotsford, our small, friendly and fast-paced office is looking for a positive team player to join us as a full time Customer Service Representative. We operate 7 days/week, 6 am to...

  • Customer Service Representative

    3 days ago

    Abbotsford, Canada Dynamic Windows and Doors Full time

    **Company Overview** A window and door manufacturing company and a north American leader in the architectural industry seeking a Customer Service Representative. Located at our head office in Abbotsford BC, we seek a reliable self-starter to join our manufacturing team. Experience is preferred in the windows and doors industry. **Responsibilities include...

  • Customer Service Representative

    2 weeks ago

    Abbotsford, Canada FloForm Countertops Full time

    With 16 branches and five manufacturing facilities located in the Pacific Northwest and Western Canada, FLOFORM Countertops manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of the Best Managed Companies in North America. **Required immediately, our Local Abbotsford Branch is...