Sales Specialist

6 months ago

Boisbriand, Canada Imports Dragon Full time

**In-House Sales Specialist for Specialty Retail Partners**

**About Us**: At Imports Dragon, we've been creating smiles and spreading joy since 1998 as Canada's leading toy and game distributor and manufacturer. Our home base is in Boisbriand, where we're dedicated to crafting and sharing toys and games bringing happiness to kids of all ages, from specialty toy stores to shops and even drug stores.

**Job Overview**: We're on the hunt for a passionate and customer-focused In-House Sales Specialist with experience in the toy industry who will specialize in serving specialty toy stores, shops, and drug stores. This role is all about connecting with our retail partners who share our love for bringing happiness to kids.

As the In-House Sales Specialist, you'll be the friendly face who builds and maintains strong relationships with specialty toy stores, shops, and drug stores. You'll collaborate with our internal teams to ensure our products reach our retail partners smoothly and on time, tailored to their unique needs. Your expertise will play a key role in hitting sales targets, and contributing to the growth of our business in these specialized markets.

**Key Responsibilities**: Your day-to-day tasks will include:

- Being the go-to person for all things related to our specialty toy store, shop, and drug store partners.
- Creating and nurturing lasting connections with our retail clients in these unique markets.
- Making sure each step of the transaction process is seamless, guaranteeing that our products are delivered successfully and on time.
- Keeping an eye on key account metrics, like monthly, quarterly, and annual sales.
- Setting and tracking sales targets specific to specialty toy stores, shops, and drug stores.
- Reporting on the status of accounts and transactions.
- Finding solutions to any issues and conflicts, always with our retail partners' best interests in mind.
- Sharing ideas to boost our sales performance and uncover opportunities for growth.

**Key Technical Knowledge and Skills Requirements**:

- Experience in the **toy industry** is an absolute **REQUIREMENT**.
- Proficiency in English (spoken and written), bilingualism is an asset.
- A Diploma of Vocational Studies or equivalent in sales, marketing, or related fields.
- A proven track record of success in sales.
- Exceptional communication and relationship-building skills, with the ability to offer tailored business solutions for specialty toy stores, shops, and drug stores.
- Familiarity with MS Office tools, such as Excel, PowerPoint, Word, and databases.
- Experience in category management and strong analytical skills.
- Proven work experience as a sales representative, especially in specialty markets.
- A strong business sense coupled with a knack for creative problem-solving.

**Salary Range**: We're open to discussing the salary based on your experience and expertise.

**Spécialiste des Ventes Internes pour les Partenaires de la Vente au Détail Spécialisée**

**Qui sommes-nous ?** Chez Imports Dragon, depuis 1998, nous répandons la joie et faisons naître des sourires en tant que premier distributeur et fabricant de jouets et de jeux au Canada. Notre quartier général est à Boisbriand, où notre passion consiste à créer et à partager des jouets et des jeux qui apportent du bonheur aux enfants de tout âge, des boutiques de jouets spécialisées aux magasins, en passant par les pharmacies.

**Aperçu du poste**: Nous sommes à la recherche d'un Spécialiste des Ventes Internes avec une expérience dans l'industrie du jouet dévoué et orienté client, dont la mission est de desservir les boutiques de jouets spécialisées, les magasins et les pharmacies. Ce rôle consiste à établir des liens avec nos partenaires de la vente au détail qui partagent notre passion pour le bonheur des enfants.

En tant que Spécialiste des Ventes Internes, vous serez le visage amical chargé de bâtir et d'entretenir des relations solides avec les boutiques de jouets spécialisées, les magasins et les pharmacies. Votre mission est de collaborer avec nos équipes internes pour vous assurer que nos produits parviennent en toute fluidité et en temps voulu à nos partenaires de vente au détail, en les adaptant à leurs besoins uniques. Votre expertise jouera un rôle clé dans l'atteinte des objectifs de vente et contribuera à la croissance de notre entreprise sur ces marchés spécialisés.

**Responsabilités Clés**: Vos tâches quotidiennes comprendront:

- Être la personne de référence pour tout ce qui concerne nos partenaires de boutiques de jouets spécialisées, de magasins et de pharmacies.
- Établir et entretenir des liens durables avec nos clients de la vente au détail dans ces marchés uniques.
- Veiller à ce que chaque étape du processus de transaction se déroule sans accroc, garantissant la livraison réussie et en temps voulu de nos produits.
- Surveiller les indicateurs clés des comptes, tels que les ventes men

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