Planning & Performance Coordinator

3 weeks ago

Dartmouth, Canada Halifax Regional Municipality Full time

**Job Posting**
- Reporting to the Manager, Corporate Planning, the Planning and Performance Coordinator will provide high-quality customer service to HRM business units. As an integral member of the Corporate Planning team, the Planning & Performance Coordinator will assist in & contribute to organizing the annual Business Planning & Budget cycle for HRM. This work includes coordinating strategic & service outcome content, organizing corporate & community performance measurement initiatives, supporting service/data analysis processes, integration of enterprise & operational risk initiatives into the business planning process, as well as a variety of related duties in support of corporate initiatives.
- The Coordinator will also be responsible for supporting HRM Directors & Service Area Managers in development of key performance indicators (KPI’s), service standards & targets that clearly articulate the “ideal state” HRM services - & working with Senior Business Performance Analyst ensure accountability frameworks are established & followed. The Coordinator will achieve this work using historical data, benchmarks, statistical analysis, as well as evaluation & monitoring of quality assurance systems**DUTIES AND RESPONSIBILITIES**:

- Public engagement,business & budget planning, risk management & performance measurement are the basis upon which HRM makes decisions related to resource allocations and service delivery

**The key accountabilities of this position are therefore**:

- Continuous improvement of these processes with the overall goal of improving decision quality

**Increasing accountability & transparency**:

- Enhancing HRM performance results through close working relationships with Service Area Managers & support departments including the maintenance & analysis of service-related information & coordination of annual business planning process

**Strategic and Business Planning**:

- Lead role in the development & participation of community engagement activities(e.g.surveys, in-person)
- Ensure that business plans are aligned with key strategic and corporate priorities
- Review, analyse, & provide feedback to business units on business plans & related presentations
- Develop & refine the planning framework, processes, & tools & support HRM staff in their use
- Administer & maintain the business plan reporting tool

**Performance Measurement/Management**:

- Coordinate data collection & reporting cycles including actively tracking completion of all components to ensure on-time completion of annual & quarterly reports
- Develop & refine the data collection & reporting framework, processes, guidelines & tools & support HRM staff in their use
- Produce & distribute annual & quarterly performance reports
- Provide education & support to HRM business units in the identification, development, & reporting of performance measures
- Undertake jurisdictional scans; research new performance measurement KPI’s & performance management techniques

**Enterprise Risk Management**:

- Integrate strategic & operational risk management into the corporate planning processes

**General**:

- Prepare & make presentations to HRM staff,Regional Council,Community Council,& the public,as required
- Provide research & analysis,including proactive research & analytical support to HRM business units & senior management on business planning issues, corporate planning issues, performance measurement processes
- May perform other related duties as assigned

**QUALIFICATIONS**

**Education & Experience**:

- Undergraduate degree in Business,Public Administration,Economics, or related field
- Post-graduate degree in Business,Public Administration,Economics, or related field will be considered an asset
- Minimum three years related work experience in the areas of strategic planning, business planning, performance measurement, or business analysis & service improvement
- Project Management(PMP)preferred
- Experience working in a client service role

**Technical/Job Specific Knowledge & Abilities**:

- Thorough knowledge of business planning tools & methods for an outcome-driven planning & budgeting process;knowledge of public finance & public administration;expert Microsoft Excel skills, including development of macros & pivot tables
- Sound knowledge & skills in business process mapping & process analysis;financial analysis;quantitative & qualitative measurement;& statistical analysis
- Ability to facilitate large groups,build consensus & deliver outputs from business planning & performance processes
- Experience in performance measurement & management
- Ability to analyze performance results & to contribute to recommendations for improvements.
- Ability to plan & coordinate multiple efforts with complex stakeholders & to deliver on schedule
- Experience with public engagement & survey design,development, & delivery

**Please note -**Testing will be conducted as a component of the selection process to assess technical & job

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