User Support Technician

2 weeks ago


Burnaby, Canada Artron Bioresearch Inc. Full time

**JOB REQUIREMENTS**:
**Education**:

- College/CEGEP

**Experience**:

- Experience an asset

**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

**Transportation/travel information**:

- Public transportation is available

**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail

**Personal suitability**:

- Accurate
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player

**HOW TO APPLY**:



  • Burnaby, Canada Squirrel Systems of Canada Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...


  • Burnaby, Canada A2Z Networks Inc Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...


  • Burnaby, Canada Xorosoft Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...


  • Burnaby, Canada A2Z Networks Inc Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...


  • Burnaby, Canada Xorosoft Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Burnaby, Canada Artron Bioresearch Inc. Full time

    Education: College/CEGEP - Experience: Experience an asset **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...


  • Burnaby, Canada Alexander College Full time

    **TITLE: IT Support Technician** **POSITION OVERVIEW**: We are looking for a full-time, permanent IT Support Technician who will be responsible for general oversight of the regular day to day functioning of IT services at one or more of the College’s campuses. The Technician is therefore the main point of contact for many employees’ IT needs on an...


  • Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **C.U.P.E. Local 3338** - Pay range: **$26.77 hourly plus 9% in lieu of benefits** - SFU Department Descr: **IT Services - Telephone Services** - Position Grade: **8** - # of openings: **1** - Biweekly Hours: **70** **Who We Are** Phones team within Infrastructure Services, a unit of SFU IT Services responsible for providing and...


  • Burnaby, Canada Happy Planet Foods Inc Full time

    **ROLE**:End-User Support Specialist **REPORTS TO**:IT Operations Manager **LOCATION**: Burnaby We are looking for an **End User Support Specialist **to join our IT Team! Our End User Support Specialist is responsible for all technology aspects at the end-user level, including laptops, mobile devices, printers, office, and business systems, end-user...

  • Desktop Support

    4 weeks ago


    Burnaby, Canada GTA Field Techs Inc. Full time

    Responsibilities: - Provide technical support and troubleshooting for desktop systems, software, and peripherals - Install, configure, and maintain computer hardware and software - Set up and troubleshoot network connections and printers - Assist with the setup and configuration of new user accounts - Respond to help desk tickets and provide timely...

  • IT Technician

    4 weeks ago


    Burnaby, Canada Abacus Services Corporation Full time

    Job Description - incredible opportunity to join a great team in a critical specialist role. - Feel valued with our competitive base salary plus incentives and benefits. - Be a part of a truly inclusive and diverse team that’s making a positive impact every day. About Great River North America: In an evolving talent market, organizations that recruit the...

  • Library Technician

    7 days ago


    Burnaby, Canada Alexander College Full time

    **TITLE**:Library Technician **POSITION OVERVIEW**: Under the direction of the Librarians, the Alexander College (AC) Library Technician will be responsible for providing basic library staffing and duties related to the circulation of library materials, providing reference and research services, assisting with ID card creation, as well as creating research...


  • Burnaby, Canada Corcym Full time

    **Direct Support Technician** CORCYM is a global medical device company. It has acquired a complete portfolio of surgical solutions with a heritage spanning more than 50 years. CORCYM employs approximately 850 people in over 100 countries, ensuring a strong presence to continuously support patients, healthcare professionals and healthcare systems...


  • Burnaby, Canada Corcym Full time

    **Join us today and take life to heart!** **Who We Are** CORCYM is a global medical device company. It has acquired a complete portfolio of surgical solutions with a heritage spanning more than 50 years. CORCYM employs approximately 850 people in over 100 countries, ensuring a strong presence to continuously support patients, healthcare professionals and...


  • Burnaby, Canada A2Z Networks Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Evaluate and install computer hardware, networking software and...


  • Burnaby, Canada NTT DATA Full time

    **Req ID**: 68399 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - AUX to join our team in Burnaby, British Columbia (CA-BC), Canada (CA). **Purpose of...


  • Burnaby, Canada NTT DATA Full time

    **Req ID**: 68606 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - Temporary Assignment to join our team in Burnaby, British Columbia (CA-BC), Canada...


  • Burnaby, Canada NTT DATA Full time

    **Req ID**: 68400 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - AUXILIARY to join our team in Burnaby, British Columbia (CA-BC), Canada...


  • Burnaby, Canada Western Canada Marine Response Corporation Full time

    WCMRC is recruiting for a **Temporary Full Time IT Support Technician** **(1 year contract) **to join our team in **Burnaby, BC.** Reporting to the Manager, Information Systems - the primary responsibilities of this position include: - Provide training to staff on usage of newly implemented systems. - Respond to system alerts and performing advanced...


  • Burnaby, Canada NTT DATA Full time

    **Req ID**: 68610 This position is with NTT DATA BCU, Inc. and is part of the BCGE Union. NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be We are currently seeking a Service Desk Technician - Auxiliary to join our team in Burnaby, British Columbia (CA-BC), Canada...