Member Contact Centre Representative

4 days ago

Winnipeg, Canada Steinbach Credit Union Full time

**Build a rewarding career with Steinbach Credit Union**:
Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $9 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

**An exciting opportunity awaits**:
As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You will respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service which best meet their needs.

**The role requires working full-time on different shifts throughout the department's hours of operation. These hours are Monday to Friday from 8am to 8pm and on Saturdays from 8am to 4pm.**

**Specific Responsibilities**:

- Process member transactions and requests including, but not limited to transfers, account updates, loan payments, term deposits, cheque orders, and account closures
- Build and strengthen member relationships by providing solid advice over the phone and through digital channels
- Provide technical support to members on Internet Banking

**Qualifications**:

- Grade 12 Diploma plus one to three years of job-related experience, or an equivalent combination of education and experience
- Proven ability to achieve or exceed sales goals
- Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with members and staff
- Demonstrated professionalism, excellent customer service and problem solving abilities
- Proficiency with Microsoft Word and Excel
- Credit Union/Financial Institution experience would be considered an asset
- Bilingualism would be considered an asset

**How we'll reward you**:
You can look forward to joining an organization that values teamwork and its membership. You will receive a **competitive annual salary **based on skills and experience. In addition you would be eligible for** variable compensation and matched pension plan **per SCU policies. You will also receive a great host of benefits, including:

- Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)
- Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance
- Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
- Opportunities for professional development
- Clothing allowance

**Accessibility and inclusivity**:
We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

**Closing date is open until filled**:

  • Healthcare Contact Centre Representative

    2 weeks ago

    Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time

    Job SummaryWe are seeking a skilled and compassionate Healthcare Contact Centre Representative to join our team at the Winnipeg Regional Health Authority. As a key member of our Provincial Health Contact Centre Team, you will provide exceptional customer service and support to clients and service providers, ensuring accurate and timely processing of incoming...

  • Healthcare Contact Centre Representative

    2 weeks ago

    Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time

    Job SummaryWe are seeking a skilled and compassionate Healthcare Contact Centre Representative to join our team at the Winnipeg Regional Health Authority. As a key member of our Provincial Health Contact Centre Team, you will provide exceptional customer service and support to clients and service providers, ensuring accurate and timely processing of incoming...

  • Bilingual Customer Service Representative

    2 weeks ago

    Winnipeg, Manitoba, Canada Contact Centre Growth Corp Inc Full time

    About Contact Centre Growth Corp IncWe are a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking a highly skilled and bilingual customer service representative to join our team. As a key member of our contact centre, you will be responsible for providing...

  • Bilingual Customer Service Representative

    2 weeks ago

    Winnipeg, Manitoba, Canada Contact Centre Growth Corp Inc Full time

    About Contact Centre Growth Corp IncWe are a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking a highly skilled and bilingual customer service representative to join our team. As a key member of our contact centre, you will be responsible for providing...

  • Bilingual Customer Service Representative

    2 weeks ago

    Winnipeg, Manitoba, Canada Contact Centre Growth Corp Inc Full time

    About Contact Centre Growth Corp IncWe are a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking a highly skilled and bilingual customer service representative to join our team. As a key member of our contact centre, you will be responsible for providing...

  • Bilingual Contact Centre Team Member

    4 months ago

    Winnipeg, Canada Princess Auto Full time

    Princess Auto is a private, Canadian-owned company employing over 3,000 Team Members, with our Home Office in Winnipeg, Manitoba. We provide hard-working Canadians with a unique assortment of tools and equipment through more than 50 stores coast-to-coast, a National Call Centre, and our online store. Because you’ve never worked at a place as awesome as...

  • Bilingual Customer Service Representative

    3 days ago

    Winnipeg, Manitoba, Canada Contact Centre Growth Corp Inc Full time

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional customer service to our clients, while also meeting the needs of our donors and clients.Key ResponsibilitiesProvide excellent customer service across all...

  • Bilingual Customer Service Representative

    4 days ago

    Winnipeg, Manitoba, Canada Contact Centre Growth Corp Inc Full time

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional customer service to our clients, while also meeting the needs of our donors and clients.Key ResponsibilitiesProvide excellent customer service across all...

  • Bilingual Customer Service Representative

    3 days ago

    Winnipeg, Manitoba, Canada Contact Centre Growth Corp Inc Full time

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional customer service to our clients, while also meeting the needs of our donors and clients.Key ResponsibilitiesProvide excellent customer service across all...

  • Bilingual Call Centre Representative

    4 months ago

    Winnipeg, Canada Ellement Consulting Full time

    **Bilingual Call Centre Representative**: **ABOUT ELLEMENT** Ellement Consulting Group (Ellement) is a privately-owned actuarial consulting firm that has been providing actuarial, administration, software programming, and consulting solutions for pension, benefits, and investment programs for individuals, corporations, unions, associations, and governments...

  • Supervisor, Contact Centre

    4 months ago

    Winnipeg, Canada Manitoba Public Insurance Full time

    Overview: As the Supervisor, Contact Centre, you will coordinate the day-to-day operational activities of the Contact Centre, including supervising diverse, integrated teams. The position will ensure high level of customer service is provided in the most efficient and cost effective manner possible. **Responsibilities**: - Coach, counsel, and develop CCA1s...

  • Member Service Representative

    3 months ago

    Winnipeg, Canada Assiniboine Credit Union Ltd Full time

    **Assiniboine Credit Union is hiring for the position of a Permanent Full Time Member Service Representative, and for the position of a Student Member Service Representative (Part Time).** **About this opportunity**: - The** Permanent Full Time Member Service Representative** is a full-time position (37.5 hours per week) - The **Student Member Service...

  • Member Service Representative

    4 months ago

    Winnipeg, Canada Westoba Credit Union Limited Full time

    **A day in the life as a Member Service Representative**: - You will let your winning personality shine through, as the first point of contact and first impression to our members, you will provide a personalized and engaging member experience for every member, every time - You will embrace your social and teamwork skills to refer your members to the...

  • Call Centre Representative

    3 weeks ago

    Winnipeg, Manitoba, Canada Bass Pro Shops Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Call Centre team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering general inquiries in a fast-paced and dynamic environment.Key...

  • Call Centre Representative

    2 weeks ago

    Winnipeg, Manitoba, Canada Bass Pro Shops Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Call Centre team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering general inquiries in a fast-paced and dynamic environment.Key...

  • Member Experience Representative

    4 months ago

    Winnipeg, Canada Anytime Fitness Lindenwoods Full time

    **Job Summary - Member Experience Representative** The member experience representative is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for managing day-to-day tasks, welcoming guests and members to the gym, selling memberships and training services, and keeping the...

  • Member Experience Representative

    3 months ago

    Winnipeg, Canada Anytime Fitness Lindenwoods Full time

    **Job Summary - Member Experience Representative** The member experience representative is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for managing day-to-day tasks, welcoming guests and members to the gym, selling memberships and training services, and keeping the...

  • Member Service Representative

    3 months ago

    Winnipeg, Canada Westoba Credit Union Limited Full time

    **A day in the life as a Member Service Representative**: - You will let your winning personality shine through, as the first point of contact and first impression to our members, you will provide a personalized and engaging member experience for every member, every time - You will embrace your social and teamwork skills to refer your members to the...

  • **Senior Pastor

    2 weeks ago

    Winnipeg, Manitoba, Canada Mission House International Church, Life Centre Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Pastor to join our team at Mission House International Church, Life Centre Inc. As a key member of our leadership team, you will be responsible for providing spiritual guidance and leadership to our congregation.Key ResponsibilitiesConduct Worship Services: Lead our congregation in worship...

  • **Senior Pastor

    2 weeks ago

    Winnipeg, Manitoba, Canada Mission House International Church, Life Centre Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Pastor to join our team at Mission House International Church, Life Centre Inc. As a key member of our leadership team, you will be responsible for providing spiritual guidance and leadership to our congregation.Key ResponsibilitiesConduct Worship Services: Lead our congregation in worship...