In-flight Trainer, Cabin Safety Ytz
2 weeks ago
**Reporting to the Manager, In-Flight Services, the In-Flight Trainer, Cabin Safety is responsible for facilitating the delivery of the Cabin Safety theoretical and practical training to the standard set by Transport Canada.**:
**DUTIES AND RESPONSIBILITIES**:
- Responsible for delivery of the Porter Airlines Canada Limited Training Programs with a friendly and enthusiastic approach.Provide a safe, organized and enjoyable learning environment which engages and motivates Porter crewPreparation of training materials, documentation, and confirmation of aircraft schedulesEnsuring all training programs are delivered accurately and consistently in accordance with training lesson plans,Assist in the development and delivery of cabin safety/cabin service training programsOrganize training logistics and agendaBuild a positive working relationship with all trainees / cabin crew and promote teamwork through the creation of a positive, motivating learning environmentEnsure all training programs and lesson plans are delivered accurately and consistentlyAssess crew performance and provide constructive feedback through existing methods, measurements, and criteria during initial/annual cabin crew trainingProvide feedback and ideas on new and existing training programs, including learning objectives and lesson plansOperate in Purser or Cross-trained Flight Attendant role as requiredActively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety PolicyAny other duties assigned
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**BEHAVIOURAL COMPETENCIES**:
**Concern for Safety**: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
- **Teamwork**: Working collaboratively with others to achieve organizational goals.
- **Passenger/Customer Service**: Providing service excellence to internal and/or external customers (passengers).
- **Initiative**: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
- **Results Focus**: Focusing efforts on achieving high quality results consistent with the organization’s standards.
- **Fostering Communication**: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
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**QUALIFICATION**:
- Minimum 2 years of experience as a Flight AttendantCertificate/diploma in adult learning education considered a strong assetExperience as a Purser/Incharge Flight Attendant is considered a strong assetExcellent written and verbal skillsExcellent facilitation and instructing skillsHighly flexible and adaptable to last minute schedule changes and extensionsStrong leadership and conflict resolution skillsMotivated and enthusiastic team playerAbility to work independently with mínimal supervisionIn full compliance with all company standards and expectationsMandatory COVID-19 Vaccination
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