Patient Flow Coordinator

4 weeks ago


Kingston, Canada Providence Care Full time

**Job Code: 3004**

**Status**: Full Time

**Location**: Providence Care Hospital

**Union**:ONA PCH

**Wage**:$40.07 - $57.60

**Posting Period**: November 22, 2023 - November 28, 2023

Reporting to the Patient Flow Manager, the Patient Flow Coordinator plays a key role between Providence Care's staff, physicians and external partners in ensuring seamless, quality and efficient patient flow activities. The Coordinator responds to inquiries from key stakeholders directly and/or indirectly and assists the Manager by researching and providing requested data or background information, as requested. The Coordinator problem solves barriers to transitions in care by working closely with the Access to Care and Transition and the clinical program teams to identify solutions. The Coordinator completes daily, weekly and monthly summaries provided to relevant 'leaders in the hospital and is fully informed of issues and challenges that require action.

**Skills and Qualifications Required**:

- Baccalaureate degree in Nursing, preferred or an equivalent combination of education and experience
- Master's degree in health studies from a recognized educational institution, preferred
- Current, unrestricted registration with the College of Nurses of Ontario
- Two years of experience in providing clinical practice in a hospital setting with the relevant population. Intake and discharge planning functions preferred
- Experience with electronic patient record systems

**Position Responsibilities**:

- Leads Bed Utilization Meetings and other key meetings, as assigned, to facilitate communication and coordination related to patient flow
- Reviews Daily Dashboard and clarifies data quality issues
- Triages inpatient referrals for appropriate and timely review by respective inpatient Access to Care and Transition specialist
- Problem solves barriers to transitions in care at admission, transfer and discharge
- Provides daily and weekly summaries to Providence Care leadership
- Review trends, variances and reasons for variances for admissions, transfers and discharges
- Reviews trends and reasons for conversion to Alternative Level of Care (ALC) for active patients
- Participates in joint PC/SELHIN monthly ALC review meetings and provides support to teams, as required
- Supports the implementation of ALC mitigation strategies, as assigned by Manager
- Ensures the ALC sign-off protocol is followed and approves ALC designation; as assigned by Manager

**Why Work at Providence Care Hospital**:

- Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care
- A hospital striving for excellence in care, education and research
- Committed to people centred approach to care delivery
- Competitive salaries with excellent full-time benefits
- Healthcare of Ontario Pension Plan (HOOPP)
- State of the Art Building with on-site parking
- On-site café and cafeteria with a variety of food options
- Corporate and unit/service specific orientation for new hires
- Focus on Healthy Workplace & Culture of Quality
- Employee & Family Assistance Program
- Education, mentorship and bursary opportunities
- Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
- Located on the shores of Lake Ontario surrounded by park land and walking trails



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