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Patient Care Coordinator

4 weeks ago

Kingston, Canada LightHouse Dental Full time

LightHouse Dental in Kingston, Ontario is seeking exceptional individuals to join our team of dental professionals.

We are currently looking for a **Dental Receptionist and Patient Care Coordinator** to become part of our fast-growing family dental practice. This is an outstanding opportunity to work in a positive and supportive environment with a team that is committed to excellence.

**Key Duties**
- Create a positive and memorable experience for patients, starting from their arrival until their departure
- Optimize the appointment schedule by filling the day with limited gaps
- Handle all patient calls and inquiries professionally, including appointment scheduling, confirmations, and changes
- Manage potential cancellations by addressing patient concerns and encouraging them to keep their appointments
- Handle patient billing and payment processing, including sending claim forms to insurance and responding to fee inquiries
- Accurately maintain the patient database and manage the recall system effectively
- Process referral letters and other patient correspondence in a timely manner
- Manage patient records and charts by organizing and filing them appropriately.

If you are looking for a rewarding career with room for growth and advancement, LightHouse Dental is the place for you.

**Salary**: $22.00-$27.00 per hour

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Dental office: 1 year (required)

Work Location: In person

Expected start date: 2023-04-17

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