Patient Safety Quality Analyst
2 weeks ago
**Title**:Patient Safety Quality Analyst
**Department**:Patient Safety, Quality & Risk
**Position Number**:50015162
**Hours of Work**:Temporary
** **Full-Time Position (until the end of December 2024);
** **Days
**Salary**:Class 05 - $35.99-$43.18 per hour
**Union**:Non-Union
**Location**:Kingston General Hospital Site
**DESCRIPTION**
The position supports KHSC quality measurement and reporting, safety and quality improvement, appropriate tracking of patient feedback, and effective management of safety incidents through oversight of patient safety incident reporting, extracting and analyzing information, and administration of the KHSC Incident Management System (herein referred to as SAFE).
The Patient Safety and Quality (PSQ) Analyst works closely with members of the Patient Safety Quality and Risk (PSQR) team to implement improvements to SAFE reporting in response to changes in KHSC clinical services, emerging and evolving risks to patient safety, and changing information needs. The PSQ Analyst also adapts system configuration to leverage software enhancements, improve functionality for KHSC users, and streamline incident tracking and patient feedback documentation
The PSQ Analyst contributes to the implementation of an integrated quality reporting plan to support quality and risk monitoring and management at all levels of the organization; assesses and addresses data quality issues, identifies and assesses new and emerging trends in patient safety reports; develops reports and provides analysis of patient safety and patient experience related data.
The position requires a general understanding of quality, patient safety, and risk management practices in a healthcare setting and just culture, as well as data literacy and competency with navigating and troubleshooting software systems.
**PRIMARY RESPONSIBILITES & DUTIES**:
- System Administrator for the KHSC Incident Management System (referred to as SAFE) ; ensuring software is configured to meet organizational requirements and ensure the ongoing integrity and functionality of the system.
- Maintain and adapt software configuration in response to operational changes (e.g. user profiles, forms, alerts, auto-reports, workflow).
- Troubleshoot configuration and end user issues, and engage appropriate business and technical resources to coordinate resolution.
- Analyze system change requests to ensure ongoing integrity of the system and continued integration and compatibility with unique PSQR and Occupational Health components of the database.
- Collaborate with Information Management department to coordinate vendor software upgrades and minimize disruption to system users
- Ensure data and system access requests are managed within appropriate privacy and confidentiality policies.
- Ensure data quality for reported safety incidents
- Maintain incident reporting framework documentation
- Perform data quality audits to ensure accuracy, inform user education, and implement corrective action
- Recommend and implement improvements to SAFE reporting forms and workflows in response to changes in policy and process requirements, reporting requirements, and feedback from system users.
- Contribute to the development and implementation of an organizational reporting plan that integrates quality and risk monitoring and management at all levels of the organization.
- Provide education and training to SAFE users at all levels at KHSC regarding functionality and use of incident reporting software, and interpretation of the reporting framework.
- Assess education needs and develop education materials to meet the identified needs.
- Develop and deliver corporate and clinical/program specific orientation on how to use incident reporting software to report incidents and near misses; provide additional training to new leaders on file management and closure.
- Adapt and deliver education and communication in response to changes to patient safety incident reporting
- Act as corporate resource to provide ad-hoc support to ensure efficient and effective patient safety incident reporting
- Contribute to advancement of effective patient safety, quality and risk management at KHSC.
- Contribute to the ongoing development and implementation of quality and risk management frameworks and supports at KHSC (e.g. policies, definitions, processes, tools, education etc.)
- Promote a ‘just culture’ of safety at KHSC that encourages personal responsibility, open and transparent communication about safety, and systemic improvement
- NOTE - The above duties are representative but are not to be construed as all-inclusive._
**QUALIFICATIONS**:
- 3 year diploma in a health or information management discipline; equivalent combination of education and experience may be accepted
- Bachelor’s degree with appropriate prerequisite knowledge, experience and skills preferred.
- 1-3 years work experience. Technical competency, experience with software troubleshooting and experience with
-
Research and Quality Improvement
4 weeks ago
Kingston, Canada Queen's University Full timeResearch and Quality Improvement & Patient Safety Coordinator About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty...
-
Research and Quality Improvement
4 weeks ago
Kingston, Canada Queen's University Full timeAbout Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation,...
-
Data and Quality Improvement Analyst
4 weeks ago
Kingston, Canada Queen's University Full timeData and Quality Improvement Analyst About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...
-
Data and Quality Improvement Analyst
4 weeks ago
Kingston, Canada Queen's University Full timeAbout Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation,...
-
Patient Flow Coordinator
3 days ago
Kingston, Canada Bayshore HealthCare Full time: The Patient Flow Coordinator is a regulated health professional, under the direction of the immediate Supervisor, is responsible for the delivery of care and service to clients and ensures compliance with internal and external standards of practice. DUTIES AND RESPONSIBILITIES: - Developing a flexible, responsive system to meet changing and competing...
-
Health & Safety Instructor (Working at Heights)
3 weeks ago
Kingston, Canada Worksite Safety Full timePosition: Health & Safety Instructor (Working at Heights) Employment: Full-time/Part-time Location: Kingston, ON **Salary**: $65,000-75,000 ($31-36/hr) to start, DOE In order to meet our increased demand for training, Worksite Safety Compliance Centre is expanding our instructor-led training team, specifically for the CPO-approved Working at Heights...
-
Health & Safety Instructor (Working at Heights)
4 weeks ago
Kingston, Canada Worksite Safety Full timePosition: Health & Safety Instructor (Working at Heights) Employment: Part-time/Full-time - Contract Location: Kingston, ON **Salary**: $31.25 - 36.00/hr to start, DOE In order to meet our increased demand for training, Worksite Safety Compliance Centre is expanding our instructor-led training team, specifically for the CPO-approved Working at Heights...
-
Clinical Systems Analyst
4 weeks ago
Kingston, Canada Kingston Health Sciences Centre Full time**Title: Clinical Systems Analyst - Patient Access** **Department**:Lumeo Operations Team **Position #**: 50070481 **Hours of Work**:Full-Time Position, Days **Pay Band**:Band U - $32.510 - $36.030 per hour **Union**:KHSC ** **CUPE **Location**:Virtual **/ **Remote ** **(with some regional travel) **_Note_**: - : Kingston Health Sciences Centre is...
-
Patient Flow Manager
5 days ago
Kingston, Canada Providence Care Full time**Job Code: 8724** **Status**: Full Time **Location**: Providence Care Hospital **Union**: Non Union **Wage**: $100,113 - $117,780 **Posting Period**: August 4, 2023 - August 18, 2023 The Patient Flow Manager engages clinical leadership and support services in order to achieve Providence Care Hospital (PCH) and Providence Transitional Care Centre...
-
Safety, Qual
4 weeks ago
Kingston, Canada Kingston Health Sciences Centre Full time**Title**: Safety and Quality Improvement Project Coordinator **Position#**: 50070487 **Hours of Work**:Full-Time Position, Days **Department**:Women/Children’s Program **Salary**: Class 4 $62,136.42-$74,563.92 per annum **Location**: Kingston General Hospital Site **PRIMARY FUNCTION**: Reporting to the Program Operational Director for Women and...
-
Patient Care Coordinator
4 weeks ago
Kingston, Ontario, Canada dentalcorp Full timeAbout us: Dental Care Kingston is located on Princess Street across from Scotia Bank, we are committed to the surrounding Petawawa and 1000 Island communities.At Dawson Dental, you will be working alongside a talented, driven, and dedicated team that works like a family.Dawson Dental strives to provide the highest level of patient care providing Orthodontic...
-
Quality Assurance Analyst
7 days ago
Kingston, Canada Novari Health Full timeBased in Kingston, Ontario, Novari Health specializes in designing, building, and deploying enterprise-scale software solutions that improve access to care for patients and at the same time improves the delivery of healthcare. Our Novari Access to Care® integrated software platform includes modules that enable eReferrals, coordinated care, telemedicine,...
-
Patient Care Navigator
7 days ago
Kingston, Canada Kingston Health Sciences Centre Full timeThe Patient Care Navigator provides continuous support and advocacy for patients and their families from initial assessment through to community engagement. This role is designed to support, coordinate and enhance the medical and therapeutic treatment provided by a range of services in the acute hospital setting. Within this role the Navigator is...
-
Ambulance Driver-attendant
4 weeks ago
Kingston, Canada Quality patient transfer service qpts inc Full timeEducation: Secondary (high) school graduation certificate - Experience: Experience an asset **Screening questions**: - Are you available for shift or on-call work? - Are you available for the advertised start date? - Are you currently legally able to work in Canada? - Do you currently reside in proximity to the advertised location? - Do you have previous...
-
Business Analyst
2 weeks ago
Kingston, Canada THE EMPIRE LIFE INS. CO Full time**Business Analyst** **(Location: Hybrid - Kingston or York Mills)** Empire life is looking to hire a Business Analyst to join our Retail Operations team! **Why pursue this opportunity** **Play an integral role**: - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part...
-
Breakfast Attendant
3 days ago
Kingston, Canada Quality Inn & Suites Kingston Full timeLooking for an energetic individual with a passion for Guest Service to work at our newly built Quality Inn & Suites Kingston. **Must be flexible and able to work weekday(5:30-11:30am) and weekend(6:30-12:00am) mornings.** Responsible for preparing and serving food. - Job Duties_: - Responsible for delivering products of the highest quality in terms of...
-
Health, Safety
4 weeks ago
Kingston, Canada Fortune Recruits Full time**Job Requirements** **Education**: Bachelor’s degree in Occupational Safety and Health, Human Resources, Engineering, Business Management or related field **Experience**: Minimum 3 years relevant Canadian work experience in Health, Safety, Environment or Quality roles in manufacturing. **Knowledge, Skills & Abilities** - Excellent written and verbal...
-
Quality Inspector/Machinist
3 weeks ago
Kingston, Ontario, Canada Trans-United Consultants Full timeQualifications: Minimum 10+ years' work experience in a machine and fabrication shop environment or engineering department of a manufacturer with heavy machining capabilities. Interpret blue print drawings and accurately read various measuring tools. Understanding of machinery and equipment and material tolerances. Solid understanding of quality control and...
-
Quality Inspector/Machinist
3 weeks ago
Kingston, Canada NPA WorldWide Full timeJob description: *Responsibilities: Inspect all machined and fabricated jobs to ensure compliance with drawing, process and customer specifications Monitor in-process jobs throughout the shop to prevent non-conformance issues Inspect items received from a sub-contracted process prior to the release to customer or to the next process in order to ensure...
-
Clinical Systems Analyst
4 weeks ago
Kingston, Canada Kingston Health Sciences Centre Full time**Title: Clinical Systems Analyst - Ancillary** **Department**:Lumeo Operations Team **Position #**: 50070478, 50070479, 50070450 **Hours of Work: Three (3) **Full-Time Positions, Days **Pay Band**:Band U - $32.510 - $36.030 per hour **Union**:KHSC ** **CUPE **Location**:Virtual/Remote ** **(with some regional travel) **_Note_**: - : Kingston Health...